Senior Engineering Manager, Enterprise Foundations

About the role

This role is for a leader who will guide a team responsible for the core infrastructure that enables Instacart's enterprise retail partnerships. You will shape the technical direction for how Instacart scales its platform for major grocers globally.

Key facts

What you'll do

• Guide, mentor, and develop a team of approximately 12 engineers, setting clear technical and execution strategies.
• Define and uphold the team's core technical principles, focusing on multi-tenancy, data separation, and flexible retailer customization.
• Drive the integration of various retailer-specific services onto a unified Instacart platform.
• Collaborate with Machine Learning and Data Engineering teams to ensure data compliance for enterprise ML systems.
• Develop self-service tools for retailers and internal teams to streamline deployments.
• Act as a technical liaison, managing trade-offs and aligning roadmaps across multiple engineering and product groups.

Requirements

• A minimum of 8 years in software engineering, with at least 3 years managing teams that build platform or infrastructure products for businesses.
• Experience leading teams of 10 or more engineers, including hiring, performance reviews, and career growth for senior staff.
• A proven ability to navigate and drive progress in complex, fast-growing environments with evolving partner needs.
• Demonstrated cross-functional leadership, influencing outcomes across various engineering and product departments.
• Experience managing significant architectural shifts, such as consolidation or data isolation, within established companies.
• Technical understanding of distributed systems, API and SDK design, and cloud platforms like AWS or GCP.
• A Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.

Nice to have

• Prior experience with commerce platforms, omnichannel retail, order management systems, point-of-sale systems, catering software, or in-store technologies.
• A history of building multi-tenant platforms with per-tenant configuration and data isolation.
• Experience working with ML and Data Engineering on data platforms or model training infrastructure.
• Background in scaling enterprise integrations and managing technical relationships with partners.
• Experience managing other engineering managers and overseeing a two-tier management structure.

Skills & tools

• Distributed Systems
• API/SDK Design
• Cloud Infrastructure (AWS, GCP)

Practical notes

• This role is remote within the United States.
• Base pay ranges are as follows, depending on your permanent work
• CA, NY, CT, NJ: $265,000 - $279,500 USD
• WA: $254,000 - $268,000 USD
• OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $243,000 - $256,500 USD
• All other states: $221,000 - $233,000 USD
• Compensation is competitive and includes a new hire equity grant and annual refresh grants.
• Benefits information is available.
• Please refer to Instacart's Flex First remote work policy for more details.

About the company

Maplebear Inc., doing business as Instacart, is an American retail media and delivery company based in San Francisco. It operates a grocery delivery and pick-up service throughout the United States and Canada. Customers access this service via a website and mobile app to order groceries from participating retailers. A personal shopper then picks, packs, and delivers each order directly to the customer. Instacart also provides alcohol delivery in regions where it is permitted. The company partners with 2,200 retailers, encompassing nearly 100,000 grocery stores. It collaborates with 9,000 consumer packaged goods brands. Alcohol delivery is available from hundreds of retail banners, covering 17,000 stores across North America. Instacart serves nearly 98% of SNAP households. This includes delivery services from about 180 retail banners, such as ALDI, Food Lion, Publix, The Save Mart Companies, and Walgreens. These services span approximately 30,000 stores across all 50 states and Washington D.C. Since its founding, the Instacart Marketplace has facilitated over $100 billion in gross transactional value. It has processed over 900 million orders, with approximately 20 billion items delivered to customers.