Sales Manager, Small Business

About the role

We are seeking a Sales Manager to lead our Small Business team at HubSpot. This position involves driving sales strategies, managing a team of sales professionals, and fostering relationships with small business clients. The ideal candidate will have a strong background in sales management and a passion for helping small businesses succeed. You will own the end-to-end sales cycle for small business clients, ensuring that their unique challenges are met with innovative and scalable solutions. You will act as a strategic partner to your customers, aligning HubSpot's offerings with their growth objectives. You will leverage data and market insights to refine your approach and consistently exceed your assigned sales quotas. You will also play a critical role in shaping the future of our Small Business segment through your expertise and results.

Key facts

What you'll do

• Analyze market segments and pinpoint high-value opportunities within the small business landscape to focus your sales efforts.
• Architect and execute comprehensive sales plans designed to drive sustainable revenue growth for your portfolio of small business accounts.
• Coach and develop your sales team through one-on-one mentorship, ensuring they master HubSpot's value proposition and sales methodologies.
• Champion the client experience by serving as the primary advocate for customer needs across internal HubSpot departments.
• Utilize advanced analytical skills to dissect sales performance data and adjust strategies in real time for optimal results.
• Forge strategic alliances with small business decision-makers by conducting discovery sessions that uncover critical business pressures.
• Collaborate cross-functionally with product and marketing teams to refine messaging and ensure alignment with target customer pain points.
• Manage the entire deal lifecycle from initial contact through onboarding, ensuring seamless transitions and high client satisfaction.
• Identify expansion opportunities within existing accounts by uncovering new use cases for HubSpot products and services.
• Establish a rigorous pipeline management process to forecast sales outcomes and maintain consistent revenue generation.
• Lead by example in a remote environment, utilizing digital tools to maintain team cohesion and high performance standards.
• Evaluate competitive threats and adjust sales tactics to ensure HubSpot remains the clear partner of choice for small businesses.
• Document successful sales playbooks and best practices to enable replication across other sales teams and regions.
• Drive the adoption of HubSpot's platform features to ensure clients realize maximum value and return on their investment.

Requirements

• You hold a Bachelor's degree in Business, Marketing, or a related field, which provides a foundational understanding of commercial principles.
• You bring a minimum of 5 years of experience in sales management, preferably within the software or technology sector, to navigate complex B2B environments.
• You possess a proven track record of achieving sales targets and driving team performance, demonstrating consistent excellence in a results-driven role.
• You exhibit strong leadership skills with the ability to inspire and develop a high-performing sales team through guidance and feedback.
• You have excellent communication and interpersonal skills to engage effectively with clients and team members across virtual and in-person settings.
• You are authorized to work in the USA, ensuring compliance with all employment regulations and legal requirements for this position.
• You have a history of building and maintaining long-term client relationships based on trust and mutual value creation.
• You are detail-oriented and capable of managing multiple priorities in a fast-paced, dynamic sales environment without compromising quality.

Nice to have

• Experience working with small businesses or startups, providing you with an intuitive understanding of their unique growth challenges.
• Familiarity with CRM software, particularly HubSpot's platform, allowing you to leverage existing tools to accelerate your success.
• Knowledge of sales automation tools and techniques to streamline processes and enhance team productivity.

Practical notes

This position is open to candidates authorized to work in the USA. HubSpot offers a competitive salary and benefits package, including health insurance, retirement plans, and professional development opportunities. Interested applicants should submit their resume and cover letter by the application deadline. Working remotely across the United States, this role requires a dedicated workspace and reliable high-speed internet to ensure effective collaboration with the distributed team. The role demands a proactive attitude and the discipline to manage your schedule effectively without direct supervision. Travel is not required for this position, though occasional virtual meetings with stakeholders across different time zones may be necessary. This is a full-time commitment with expectations for availability during standard business hours to support your team and clients.