Product Trainer
Job description
About the role
<p><strong>About Us:</strong></p> <div>HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+&nbsp;agents that orchestrate end-to-end processes across Order-to-Cash, Close &amp;&nbsp;Reconciliation, Consolidation &amp; Reporting, Accounts Payable, B2B Payments, and Treasury.&nbsp;HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and&nbsp;Forrester.</div> <p><strong>Key Responsibilities</strong></p> <p>● Deliver product training to client users and manage the whole lifecycle<br>● Create customized product training content for the client users<br>● Mentor project consultants on the training lifecycle of HighRadius Order to Cash management system&nbsp;products for global clients<br>● Review and validate product training materials created by the project consultants<br>● Create and maintain standard product training materials for new or updated HighRadius products<br>● Enable training consultants to deliver an effective product training to our clients<br>● Deliver training to client users based on support requests and manage the whole lifecycle<br>● Analyze the Day in Life of client users to understand their usage patterns and concerns<br>● Improve the training process by analyzing the client feedback and support tickets<br>● Enable the consulting client users to access training post go-live, by creating project-specific&nbsp;LMS pages<br>● Collaborate with cross functional teams such as consulting, product, and support to ensure all&nbsp;training content is updated and accurate<br>● Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover,<br>● Go-live and hyper care<br>● Prior knowledge and experience of technical training delivery and content creation<br>● Prior knowledge of Order to Cash process will be a plus<br>● Prior experience with training clients on SaaS products will be a plus</p> <p><strong>Skill &amp; Experience Needed</strong></p> <p>● Overall 3-6 years of professional services experience.<br>● Bachelor's or Master's Degree (preferably from tier 1 or tier 2 institutes).<br>●
Location: Hyderabad.<br>● Mandatory: Good communication skills, Excellent Time Management skills, Good&nbsp;Analytical Skills, Good<br>● problem solving skills, Good presentation skills, Organizational skills, Collaboration skills,&nbsp;Conflict<br>● Resolution skills, Training Aptitude, Technical Inclination, Team Player.<br>● Desirable: Exposure to international clients / projects, Exposure to Functional consulting&nbsp;roles<br>● Experience in following the established processes/standards/templates to achieve&nbsp;successful results.</p> <p><br><strong>What You'll Get</strong></p> <p>● Competitive salary.<br>● Fun-filled work culture (https://www.highradius.com/culture/)<br>● Equal employment opportunities.<br>● Opportunity to build with a pre-IPO Global SaaS Centaur.</p> <p>&nbsp;</p> <p>&nbsp;</p> The listing location is Hyderabad, Telangana, India.
Key facts
What you'll do
- <p><strong>About Us:</strong></p> <div>HighRadius provides a single Agentic AI platform for the Office of the CFO.
- It integrates 180+&nbsp;agents that orchestrate end-to-end processes across Order-to-Cash, Close &amp;&nbsp;Reconciliation, Consolidation &amp; Reporting, Accounts Payable, B2B Payments, and Treasury.&nbsp;HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform.
- With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more.
- HighRadius has been consistently recognized as a market leader by Gartner, IDC, and&nbsp;Forrester.</div> <p><strong>Key Responsibilities</strong></p> <p>● Deliver product training to client users and manage the whole lifecycle<br>● Create customized product training content for the client users<br>● Mentor project consultants on the training lifecycle of HighRadius Order to Cash management system&nbsp;products for global clients<br>● Review and validate product training materials created by the project consultants<br>● Create and maintain standard product training materials for new or updated HighRadius products<br>● Enable training consultants to deliver an effective product training to our clients<br>● Deliver training to client users based on support requests and manage the whole lifecycle<br>● Analyze the Day in Life of client users to understand their usage patterns and concerns<br>● Improve the training process by analyzing the client feedback and support tickets<br>● Enable the consulting client users to access training post go-live, by creating project-specific&nbsp;LMS pages<br>● Collaborate with cross functional teams such as consulting, product, and support to ensure all&nbsp;training content is updated and accurate<br>● Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover,<br>● Go-live and hyper care<br>● Prior knowledge and experience of technical training delivery and content creation<br>● Prior knowledge of Order to Cash process will be a plus<br>● Prior experience with training clients on SaaS products will be a plus</p> <p><strong>Skill &amp; Experience Needed</strong></p> <p>● Overall 3-6 years of professional services experience.<br>● Bachelor's or Master's Degree (preferably from tier 1 or tier 2 institutes).<br>●
Location: Hyderabad.<br>● Mandatory: Good communication skills, Excellent Time Management skills, Good&nbsp;Analytical Skills, Good<br>● problem solving skills, Good presentation skills, Organizational skills, Collaboration skills,&nbsp;Conflict<br>● Resolution skills, Training Aptitude, Technical Inclination, Team Player.<br>● Desirable: Exposure to international clients / projects, Exposure to Functional consulting&nbsp;roles<br>● Experience in following the established processes/standards/templates to achieve&nbsp;successful results.</p> <p><br><strong>What You'll Get</strong></p> <p>● Competitive salary.<br>● Fun-filled work culture (https://www.highradius.com/culture/)<br>● Equal employment opportunities.<br>● Opportunity to build with a pre-IPO Global SaaS Centaur.</p> <p>&nbsp;</p> <p>&nbsp;</p>
Requirements
- HighRadius has been consistently recognized as a market leader by Gartner, IDC, and&nbsp;Forrester.</div> <p><strong>Key Responsibilities</strong></p> <p>● Deliver product training to client users and manage the whole lifecycle<br>● Create customized product training content for the client users<br>● Mentor project consultants on the training lifecycle of HighRadius Order to Cash management system&nbsp;products for global clients<br>● Review and validate product training materials created by the project consultants<br>● Create and maintain standard product training materials for new or updated HighRadius products<br>● Enable training consultants to deliver an effective product training to our clients<br>● Deliver training to client users based on support requests and manage the whole lifecycle<br>● Analyze the Day in Life of client users to understand their usage patterns and concerns<br>● Improve the training process by analyzing the client feedback and support tickets<br>● Enable the consulting client users to access training post go-live, by creating project-specific&nbsp;LMS pages<br>● Collaborate with cross functional teams such as consulting, product, and support to ensure all&nbsp;training content is updated and accurate<br>● Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover,<br>● Go-live and hyper care<br>● Prior knowledge and experience of technical training delivery and content creation<br>● Prior knowledge of Order to Cash process will be a plus<br>● Prior experience with training clients on SaaS products will be a plus</p> <p><strong>Skill &amp; Experience Needed</strong></p> <p>● Overall 3-6 years of professional services experience.<br>● Bachelor's or Master's Degree (preferably from tier 1 or tier 2 institutes).<br>●
Location: Hyderabad.<br>● Mandatory: Good communication skills, Excellent Time Management skills, Good&nbsp;Analytical Skills, Good<br>● problem solving skills, Good presentation skills, Organizational skills, Collaboration skills,&nbsp;Conflict<br>● Resolution skills, Training Aptitude, Technical Inclination, Team Player.<br>● Desirable: Exposure to international clients / projects, Exposure to Functional consulting&nbsp;roles<br>● Experience in following the established processes/standards/templates to achieve&nbsp;successful results.</p> <p><br><strong>What You'll Get</strong></p> <p>● Competitive salary.<br>● Fun-filled work culture (https://www.highradius.com/culture/)<br>● Equal employment opportunities.<br>● Opportunity to build with a pre-IPO Global SaaS Centaur.</p> <p>&nbsp;</p> <p>&nbsp;</p>
About HighRadius
HighRadius builds software that automates routine finance tasks. Teams use it to reduce payment cycles, track cash flow, and speed up close. The system handles reconciliations, credit checks, and collections with minimal manual input.
Finance staff focus on analysis and strategy instead of repetitive work. Clear dashboards and alerts show exceptions and approvals. The platform connects ERP and banking data to keep records consistent and current.
About the location
The posting places this role in Hyderabad, Telangana, India. Local hiring markets vary in interview pace and compensation bands. Location copy is here so readers understand the geography attached to the title.