Senior Claims Adjuster, Casualty Claims, Hamilton Select

About the role

As a Senior Claims Adjuster specializing in Casualty Claims at Bamboohr Select, you will play a pivotal role in managing and resolving complex claims. This position requires a deep understanding of casualty insurance, as well as the ability to analyze claims thoroughly and efficiently. You will work closely with clients, legal representatives, and internal teams to ensure that claims are handled fairly and in accordance with company policies. Your expertise will contribute to maintaining Bamboohr's reputation for excellence in claims management.

Key facts

What you'll do

• Evaluate and investigate casualty claims to determine the validity and extent of liability, ensuring compliance with company policies and legal requirements.
• Collaborate with clients, claimants, and legal counsel to gather necessary documentation and evidence for claims assessment.
• Analyze complex claims data and prepare detailed reports that outline findings and recommendations for resolution.
• Negotiate settlements with claimants and their representatives, ensuring that agreements are fair and equitable.
• Maintain accurate and up-to-date records of claims activities, ensuring that all documentation is complete and compliant with regulatory standards.
• Provide guidance and support to junior claims adjusters, sharing best practices and insights to enhance team performance.
• Stay informed about industry trends, regulations, and changes in laws that may impact claims handling and adjust processes accordingly.
• Participate in training sessions and workshops to continuously improve your knowledge and skills in claims management and casualty insurance.
• Work closely with underwriting and risk management teams to identify potential areas of exposure and recommend strategies to mitigate risks.
• Handle escalated claims and complex issues, providing expert advice and resolution strategies to ensure customer satisfaction.
• Assist in the development and implementation of claims handling procedures and policies to enhance operational efficiency.
• Foster strong relationships with clients and stakeholders, ensuring open communication and trust throughout the claims process.

Requirements

• A minimum of 5 years of experience in claims adjusting, with a focus on casualty claims preferred.
• A bachelor's degree in business, finance, insurance, or a related field is highly desirable.
• Strong analytical skills, with the ability to assess complex information and make informed decisions.
• Excellent negotiation and communication skills, both written and verbal, to effectively interact with clients and stakeholders.
• Proven ability to manage multiple claims simultaneously while meeting deadlines and maintaining high-quality standards.
• Familiarity with relevant laws and regulations governing casualty claims and insurance practices.
• Proficiency in claims management software and Microsoft Office Suite.
• Strong attention to detail, ensuring accuracy in documentation and reporting.
• Ability to work independently and as part of a collaborative team environment.

Nice to have

• Professional certifications such as Chartered Property Casualty Underwriter (CPCU) or Associate in Claims (AIC) are a plus.
• Experience with litigation management and understanding of legal processes related to claims.
• Knowledge of emerging trends in casualty insurance and claims technology.
• Bilingual capabilities can be advantageous in serving a diverse clientele.

Skills & tools

• Claims management software (specific tools may vary)
• Microsoft Office Suite (Excel, Word, PowerPoint)
• Data analysis tools and techniques
• Negotiation and conflict resolution skills
• Strong organizational and time management abilities

Practical notes

• This position is based in Richmond, Virginia, and may require occasional travel for claims investigations or client meetings.
• The salary for this role is competitive and commensurate with experience, with additional benefits including health insurance, retirement plans, and professional development opportunities.
• Applicants must be eligible to work in the United States and may need to undergo a background check as part of the hiring process.

META

Company: Bamboohr

Title: Senior Claims Adjuster, Casualty Claims, Bamboohr Select

Listed

location: USA, Richmond, Virginia

Job type: Full-time

Apply URL: https://hamilton.bamboohr.com/careers/1013