Senior Claims Director, Casualty Claims, Hamilton Select
Job description
About the role
The Senior Claims Director for Casualty Claims at Hamilton Select is a pivotal leadership position responsible for overseeing the casualty claims operations within the organization. This role requires a strategic thinker who can effectively manage a team while ensuring the delivery of exceptional service to clients. The ideal candidate will possess extensive experience in claims management and a deep understanding of the casualty insurance landscape. This position is based in the Tri-State Area, specifically Richmond, Virginia, and offers a competitive salary commensurate with experience.
Key facts
What you'll do
- Lead and mentor a team of claims professionals, fostering a culture of excellence and continuous improvement within the casualty claims department.
- Develop and implement strategic initiatives to enhance claims processing efficiency and customer satisfaction.
- Oversee the evaluation and settlement of complex casualty claims, ensuring compliance with company policies and regulatory requirements.
- Collaborate with underwriting, risk management, and legal teams to assess claims exposure and develop effective mitigation strategies.
- Analyze claims data and trends to identify opportunities for process enhancements and risk reduction.
- Serve as the primary point of contact for escalated claims issues, providing expert guidance and resolution strategies.
- Prepare and present reports to senior management on claims performance, trends, and operational challenges.
- Establish and maintain strong relationships with external stakeholders, including brokers, clients, and regulatory bodies.
- Drive the adoption of technology solutions to streamline claims operations and improve overall efficiency.
- Ensure that the claims team is well-trained and knowledgeable about industry best practices and emerging trends in casualty claims.
- Monitor and manage claims reserves, ensuring accuracy and compliance with financial reporting standards.
- Participate in industry forums and conferences to represent Hamilton Select and stay updated on market developments.
Requirements
- A minimum of 10 years of experience in claims management, with a focus on casualty claims.
- Proven leadership experience, with a track record of managing high-performing teams.
- Strong understanding of casualty insurance products and regulatory frameworks.
- Excellent analytical and problem-solving skills, with the ability to make sound decisions under pressure.
- Exceptional communication and interpersonal skills, capable of building relationships with diverse stakeholders.
- Proficiency in claims management software and data analysis tools.
- Bachelor's degree in insurance, business administration, or a related field; advanced degree or professional certification is a plus.
Nice to have
- Experience in a director-level role within a similar organization or industry.
- Familiarity with emerging technologies in claims processing, such as AI and machine learning.
- Knowledge of international casualty claims practices and regulations.
- Previous experience in a fast-paced, high-volume claims environment.
Skills & tools
The ideal candidate will be proficient in various claims management systems and tools, with a strong command of data analysis software. Familiarity with project management methodologies and customer relationship management (CRM) platforms is also beneficial. Strong leadership skills, strategic thinking, and the ability to adapt to changing market conditions are essential for success in this role.
Practical notes
This position is based in Richmond, Virginia, within the Tri-State Area, and involves full-time engagement. The salary for this role is competitive and will be determined based on the candidate's experience and qualifications. Hamilton is committed to diversity and inclusion and encourages applicants from all backgrounds to apply. Candidates must be eligible to work in the United States and may require sponsorship for a work visa depending on their circumstances.
META
Company: Hamilton
Title: Senior Claims Director, Casualty Claims, Hamilton Select
Listed
location: Tri-State Area / Richmond, Virginia
Job type: Full-time
Apply URL: https://hamilton.bamboohr.com/careers/1008
Tags: Director
About the company
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