Service Coordinator

About the role

Service Coordinator, Commercial Construction (Service Division)

Flynn Group of Companies

The Flynn Way

The Flynn Way defines how our team operates at Flynn. It is not a single rule, but a blend of actions and behaviors shaped by our shared values and beliefs. Core values such as safety, honesty, integrity, and reliability are central to Flynn's culture. We have an open opportunity for a Coordinator within the Service Division in Commercial Roofing.

What We Offer

This position is a full-time role within the Service Division in Commercial Roofing, operating 40 hours per week from 7:30 to 4:00, Monday through Friday, with some flexibility on start and end times. The role provides a comprehensive benefits package designed to support you and your family. Key elements include a competitive salary, medical, dental, and vision insurance, paid time off and paid holidays, a 401(k) with company match, life insurance and disability insurance, an Employee and Family Assistance Program, a health club reimbursement program for selected facilities, and ongoing learning through Flynn University focused on education and leadership development.

A Day in the Life

We seek a positive professional who thrives in a fast-paced setting. This role serves as the initial point of contact for our customers, requiring strong customer service skills and a friendly, helpful attitude. Success demands self-motivation, strong organization, and proficiency with Microsoft Office Suite and web-based software.

Key responsibilities include managing file systems to ensure information is current and accurate, collecting and maintaining customer contact and relevant data, directing calls and information to the correct internal parties, leading and tracking service department accounts payable and accounts receivable, managing various project-related documents, tracking and reporting service inventory allocation, maintaining employee paperwork, and completing other duties as assigned or required.

What You Bring

Candidates must meet specific qualifications and demonstrate consistent behaviors. A minimum of two years' experience in an administrative role is required. Experience within a construction environment is a significant asset. Invoicing experience is also valued. You must be fluent in CRM systems and Microsoft Office programs, organized, self-motivated, and able to work with urgency. The ability to perform in a fast-paced environment and adapt to shifting priorities is essential. Professional courtesy and a customer-focused mindset are required in every interaction. Dependability, reliability, and a strong work ethic are fundamental.

Nice to have attributes include prior knowledge of CRM systems and invoicing workflows.

Visit http://flynncompanies.com/careers for additional information regarding this opportunity.

Application Details

Location: USA

Engagement: Office-based, Full-time

Compensation: Competitive Salary

Core Responsibilities

You will own daily customer interactions and ensure documentation accuracy for Commercial Roofing. Your work directly supports field teams and helps maintain schedule integrity. Decisions are guided by principles of safety, honesty, and integrity while you manage varied tasks.

Key duties include driving intake processes to ensure clean information flow between customers and crews, building project files while updating records inside CRM and Microsoft Office tools, reviewing schedules and calls to confirm routing toward correct teams daily, shipping project documents and service inventory reports with precise tracking, partnering with departments to manage AP and AR while monitoring service costs, coordinating document control for construction packages and maintaining employee files, updating allocation data for service inventory and verifying location accuracy, and supporting training through Flynn University modules on leadership and development paths.

Requirements

You must hold two years of experience in administrative roles within fast-paced settings. Experience inside construction environments should guide your daily choices. An invoicing background will help you navigate complex billing procedures. Fluency in CRM systems and Microsoft Office Suite applications is required. Organized self-direction with urgency helps you thrive amid changing demands. Adaptability in a swift environment defines how you handle shifting priorities. Professional courtesy and customer focus shape every interaction you manage. Dependability and a strong work ethic keep projects moving on schedule.

Nice to Have

Preferred knowledge of CRM systems and invoicing workflows is valued.

Skills & Tools

Core tools and skills include CRM systems and Microsoft Office Suite.

Practical Notes

Please at http://flynncompanies.com/careers.