Service Administrator

About the role

The Service Administrator Opportunity at Flynn Group of Companies establishes a foundational administrative position within our Halifax branch, dedicated to delivering essential daily support for service operations. This role is specifically designed for a dependable professional who performs effectively within a fast-paced setting while working consistently on a computer. Collaboration is central to the position, and the successful candidate will function as a reliable team member contributing to operational stability. The position is structured as a full-time office role scheduled Monday through Friday, from 7:30 a.m. to 4:30 p.m. The hire owns the management of a high volume of service files and associated documentation to ensure operational integrity. They own the processing of intake documents and the verification of accuracy for service records to maintain data reliability. The role involves owning support for Accounts Receivable activities by constructing organized data entries with precision. The successful candidate owns the responsibility of reviewing customer profiles to maintain correct information and reduce operational errors.

Key facts

What you'll do

• Process intake documents and verify the accuracy of service records to maintain data integrity.
• Provide support to Accounts Receivable activities by constructing organized data entries with attention to detail.
• Review customer profiles to maintain correct information and reduce operational errors across service cycles.
• Engage in direct communication with customers and internal service teams to support smooth daily operations.
• Offer general administrative and clerical support as required to meet departmental needs.
• Respond to service-related inquiries and assist with dispatching crews to uphold service schedules.
• Ship prepared service files and documentation to dispatch teams promptly to maintain workflow efficiency.
• Coordinate with internal and external partners to align schedules and resolve operational questions effectively.
• Generate routine reports that track invoicing status and file movements to provide clear operational oversight.
• Update customer contact details while ensuring information integrity is preserved across all records.
• Support dispatchers by confirming crew assignments and service windows quickly to optimize resource allocation.

Requirements and Qualifications

Candidates must possess strong computer skills and be proficient with multiple software systems to perform essential tasks. The ability to work efficiently in a high-volume, fast-paced environment is essential for success in this role. Clear verbal exchanges and precise written messages define daily communication standards to ensure understanding. Organized thinking is necessary to track several priorities without missing details or compromising accuracy. A positive, constructive attitude supports team adaptability, especially during seasonal workload changes that require flexibility. Valid driver credentials and dependable personal transportation are required to ensure attendance consistency and punctuality. Previous invoicing familiarity ensures smoother Accounts Receivable interactions and reduces onboarding time. Exposure to Accounts Receivable processes is helpful for understanding billing cycles and customer record management. A background in construction or service operations informs a practical understanding of field requirements and operational realities. Post-secondary education in administration or business demonstrates relevant foundational knowledge for the position.

Nice to have

The SOURCE does not specify any preferred qualifications or skills beyond the stated requirements.

Practical notes

Ensure you review the complete description to understand the expectations and responsibilities fully. Verify the compensation details and benefits package directly on the apply page to confirm current figures and eligibility. Check the specific requirements regarding location and work arrangement to ensure alignment with your situation. Validate the application process and any supporting documents needed for consideration. Review the information regarding hours and schedule to confirm consistency with your availability. Contact the Flynn Group of Companies through the official channel if you have specific questions about the role or the Halifax branch. Confirm that your credentials match the requirements, particularly concerning computer proficiency and communication skills. Ensure you understand the scope of the position, including the daily responsibilities related to service files and Accounts Receivable support. Take the necessary steps to submit a complete application through the official portal to be considered for this opportunity.