Vice President - General Manager
Job description
About the role
This leader balances member experiences, operational execution, team leadership, and financial outcomes to advance a sports, outdoor recreation, and active lifestyle culture.
Leaders set direction and build the conditions for their teams to succeed. They hire, coach, and hold people accountable. Leadership work spans strategy, communication, and decision making. Effective leaders give clear context and remove obstacles for the people who report to them. Leadership roles are measured by team outcomes, retention, and delivery. Most organizations expect leaders to be visible, predictable, and generous with context.
Key facts
What you'll do
Elevated hospitality and thoughtfully designed programming expand membership, improve retention, and increase utilization across the portfolio. Safety, cleanliness, service standards, and facilities management safeguard member trust and protect organizational reputation. Leadership teams in operations, fitness, hospitality, and programming are developed to elevate performance, accountability, and day-to-day decision-making aligned with the Code of Culture. Community presence is strengthened through events and member engagement initiatives that connect the campus portfolio to local audiences.
Requirements
10+ years of leadership experience in active lifestyle, hospitality, fitness, resorts, private clubs, or multi-unit operations establishes a foundation for strategic decision-making. Managing complex P&L demonstrates strong financial acumen for guiding investment choices and performance tracking. Thriving in a fast-paced, growth-oriented environment sustains momentum and adapts to evolving demands. Leading large operational teams in customer-centric environments upholds service quality and operational standards. Leadership presence inspires, coaches, and develops teams to foster ownership and high performance. Passion for sports, outdoor recreation, active lifestyle, wellness, recreation, and community-building aligns decisions with organizational values.
Practical notes
Work authorization is required for the listed location, and clearance or travel may apply. Typical interview steps
Leadership hiring usually includes a strategy case, a people scenario, and a values conversation. Candidates may be asked to turn around a struggling team or plan for growth. Past results are examined closely, especially how decisions were made. Interviewers dig into specific decisions you made and their consequences. Preparing two or three decision stories with numbers and lessons is the best use of time.
Good to know
Active lifestyle roles often blend indoor and outdoor environments, requiring adaptability to varied conditions. The position relies on tools common to hospitality and operations such as performance dashboards, scheduling systems, and guest experience platforms. Success depends on balancing financial targets with authentic community connection and member-centric service. Leadership in this context focuses on coaching, visibility, and consistent culture-building across diverse teams. Roles of this type typically interface with corporate strategy while maintaining on-the-ground operational relevance.
Questions to ask
Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.
Career growth
Leadership careers move from manager to senior manager, director, and executive roles. Each step adds more scope and more responsibility for outcomes. The best leaders keep learning how to delegate, communicate, and decide. Leadership careers reward a record of building and developing people. The higher you go, the more your communication shapes the whole organization.
About the company
Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies. We're filling this role for a client building a consumer health platform that measures and interprets hormone and biomarker data, translating complex physiological insights into personalized guidance through a mobile app designed to help people better understand and take action on their health.