Staff Accountant

About the role

Evertune is building the first AI discovery platform for modern marketers. In this role, you own the full execution of accounts receivable and billing, turning complex usage-based inputs and customer-specific pricing into accurate, on-time invoices. You will read and interpret customer contracts, manage billing reconciliations, and drive collections follow-up while maintaining strict accuracy in customer account setup. This position requires comfort with ambiguous situations where no playbook exists, and you will be responsible for keeping critical billing workflows moving smoothly and error-free. You will partner directly with Sales and Client Services to resolve disputes and communicate professionally with customers about payments and portal issues. As you grow into the role, you will expand responsibilities into accounts payable, credit card reconciliations, and month-end close under the guidance of the Controller. The right candidate is detail-oriented, smart, and eager to learn, with strong judgment and a service-minded approach to every customer interaction. A CPA is not required, but your work will directly support the company's mission to make AI-driven marketing insights actionable for brands.

Key facts

What you'll do

• Create, review, and manage customer invoices accurately and on time while adhering to strict billing schedules.
• Read and interpret customer contracts, including pricing terms, billing schedules, payment terms, usage provisions, and customer-specific requirements.
• Support usage-based billing by reconciling internal data, billing inputs, pricing rules, and customer-specific adjustments to ensure alignment.
• Own billing setup and onboarding for new customers, including customer creation, account configuration, and initial portal access.
• Support billing changes associated with renewals, upsells, new products, and evolving pricing structures with careful attention to contract terms.
• Prepare invoice revisions, credit memos, and other adjustments based on contract terms, usage changes, purchase order details, or internal review.
• Upload invoices to customer portals and manage customer-specific submission and documentation requirements in a timely manner.
• Own the AR process after invoices are issued, including payment application, account reconciliation, aging review, and collections follow-up.
• Communicate directly with customers to resolve billing questions, invoice disputes, portal issues, and payment delays while maintaining a high level of professionalism.
• Maintain accurate records of invoice status, outstanding balances, customer communications, and collections next steps for auditability.
• Prepare regular AR and collections reporting for the Controller to support data-driven decision-making and forecasting.
• Partner with Sales and Client Services to resolve customer-specific billing issues and escalate collections matters when necessary.
• Identify recurring billing issues, control gaps, and manual bottlenecks to streamline workflows and improve process efficiency.
• Support ad hoc financial requests and cross-functional projects that contribute to the improvement of billing and AR operations.

Requirements

• Currently based in the New York City area and able to work onsite in the Flatiron office Tuesday through Thursday.
• Eligible to work in the United States without sponsorship for this role at this time.
• Demonstrated ability to manage complex, multi-step tasks with attention to detail and accuracy.
• Strong written and verbal communication skills for interacting with internal stakeholders and external customers.
• Comfortable interpreting contracts, pricing terms, and billing rules to ensure correct application of revenue policies.
• Self-motivated with a strong sense of ownership for delivering accurate results in an ambiguous environment.
• Willingness to take responsibility for work that does not yet have a perfect playbook and to drive improvements over time.
• Organized and disciplined in managing multiple priorities, deadlines, and customer follow-ups.
• Able to collaborate effectively with Sales, Client Services, and other cross-functional partners.
• Eager to learn new systems, processes, and tools to support billing, AR, and broader accounting functions.

Nice to have

• Experience with billing systems, revenue recognition, or subscription-based business models.
• Familiarity with customer portals, invoicing software, and AR automation tools.
• Exposure to finance, accounting, or billing roles in a high-growth, technology-driven environment.

Practical notes

This role requires onsite work in the New York City office in Flatiron Tuesday through Thursday. Candidates must currently be based in the New York City area.