Strategic Account Executive

About the role

ElevenLabs is seeking a senior sales professional to lead our expansion within the Swedish industrial and telecommunications sectors. You will act as a primary advisor to enterprise leaders, helping them integrate our voice AI and agent platforms into their core business operations. In this capacity, you will own the end-to-end strategic sales cycle for key accounts, translating complex technological capabilities into clear business outcomes for decision-makers. You will be responsible for identifying and prioritizing high-impact opportunities that align with our market focus on industrial and telecom verticals in Sweden. This role requires a consultative approach where you diagnose customer challenges and architect solutions using our voice AI and ElevenAgents platform. You will serve as the central point of contact for navigating executive-level discussions and ensuring strategic alignment between customer needs and our offerings. Success in this position will be defined by your ability to build trusted relationships and drive long-term account growth. You will leverage deep market knowledge to influence procurement strategies and shape the customer journey from initial discovery to final contract execution.

Key facts

What you'll do

• Orchestrate and expand a portfolio of strategic accounts across Sweden, concentrating efforts on industrial and telecommunications verticals to maximize revenue potential.
• Discover and qualify opportunities to implement ElevenAgents for contact center automation, targeting operational efficiency gains and cost reductions for enterprise clients.
• Architect and execute complex, multi-stakeholder sales processes that articulate distinct financial and technical value propositions to executive-level buyers.
• Synthesize and communicate the latest developments in the conversational AI market to deliver expert counsel on voice interfaces, generative AI, and their strategic implications for clients.
• Traverse intricate Swedish procurement, legal, and compliance frameworks to facilitate deal closure within large, bureaucratic organizations.
• Partner closely with Solutions Engineering and Customer Success teams to ensure seamless account deployment, integration support, and identification of expansion revenue opportunities.
• Translate advanced voice technology concepts into accessible narratives for C-suite stakeholders, emphasizing modernization of IVR systems and integration of virtual assistant capabilities.
• Develop and maintain a precise pipeline of opportunities, forecasting revenue accurately and managing key relationships to mitigate churn and foster growth.
• Act as an external and internal thought leader, representing ElevenLabs at industry events and internal knowledge-sharing sessions to elevate the brand's credibility.
• Drive the adoption of consultative sales methodologies that align customer business objectives with the capabilities of our API-driven platform and conversational AI suite.

Requirements

• Hold a minimum of 7 years of cumulative experience in quota-carrying strategic sales roles within SaaS or technology-focused organizations.
• Demonstrate a proven track record of managing extended, high-stakes sales cycles that involve navigating multiple stakeholders and decision-makers.
• Cultivate and maintain a robust professional network within the Swedish industrial and telecommunications sectors to source opportunities and build credibility.
• Exhibit the capability to communicate intricate technical product value to non-technical engineering and product leadership effectively.
• Show advanced proficiency in understanding and maneuvering through enterprise-level procurement, legal, and contractual processes specific to the Swedish market.
• Bring substantial experience thriving in fast-paced, high-growth business environments where adaptability and resilience are essential.
• Possess native or full professional fluency in Swedish alongside strong English language skills to engage confidently with C-level executives and technical teams.
• Have a history of working with enterprise software sales cycles that require meticulous attention to compliance and regulatory standards.
• Display strategic thinking skills necessary to align long-term account plans with evolving customer business strategies.

Nice to have

• Preferred candidates will have prior experience selling conversational AI, voice technology, or API-driven platforms to enterprise clients.
• Background in serving multinational corporations within the industrial or telecom sectors in Northern Europe is highly valued.
• Experience with solution selling and demonstrating complex platform capabilities in a technical proof-of-concept environment is advantageous.
• Familiarity with CRM tools and sales analytics platforms to track pipeline health and forecast accuracy precisely.
• Understanding of stakeholder mapping and influence strategies within large organizational buying centers.

Practical notes

This position is based in Sweden with the option to work from our Stockholm office or remotely. We provide an annual stipend for professional development, a budget for social travel with colleagues, and a monthly co-working stipend for those working outside of our main hubs. The company holds an annual offsite to bring the global team together.