Strategic Account Executive

About the role

You will own the end-to-end strategic sales cycle for large enterprise clients across France, acting as a trusted advisor to C-level and senior decision-makers. You will leverage ElevenLabs' AI voice technology to identify and unlock high-value business opportunities in key verticals such as Financial Services, Telecommunications, Healthcare, and Utilities. You will build and manage a growing portfolio of strategic accounts, driving revenue growth and long-term partnerships. You will lead complex, multi-stakeholder engagements, translating technical AI capabilities into compelling business outcomes for executive audiences. You will develop deep market insights into conversational AI trends and competitive dynamics within regulated French industries. You will collaborate closely with internal teams to ensure seamless onboarding, adoption, and expansion of enterprise accounts. You will educate leadership on how AI voice can transform customer support, automation, and digital engagement for large organizations.

Key facts

What you'll do

Develop and manage a strategic portfolio of enterprise accounts across France, focusing on high-value sectors including Financial Services, Insurance, Telecommunications, Healthcare, and Utilities.

Identify and qualify new business opportunities where ElevenLabs' conversational AI and voice technology can drive measurable improvements in customer engagement, contact center automation, and operational efficiency.

Lead consultative, multi-stakeholder sales cycles, building robust business cases that clearly articulate the ROI of ElevenAgents and core AI voice models to economic buyers and C-suite leaders.

Conduct deep research into the conversational AI landscape, mapping customer use cases, competitive solutions, and emerging trends specific to regulated French markets and industries.

Demonstrate a strong grasp of conversational AI applications, including how ElevenLabs' voice technology can modernize IVR systems, enable virtual agents, and power in-app assistants across complex enterprise environments.

Create and execute long-term account strategies that expand ElevenLabs' presence within target enterprises, navigating complex procurement, governance, and organizational structures.

Collaborate with Customer Success, Solutions Engineering, and Delivery teams to ensure smooth implementation, adoption, and ongoing expansion of solutions within strategic accounts.

Act as a trusted advisor to senior operations and C-level executives, educating them on generative AI trends, voice interface design, and the strategic potential of conversational agents.

Maintain expert-level knowledge of the AI audio and conversational AI ecosystem, positioning ElevenLabs as the clear leader in enterprise-grade voice technology.

Drive pipeline generation and quota attainment through proactive outreach, relationship building, and data-led sales practices aligned with company revenue objectives.

Requirements

7+ years of quota-carrying enterprise sales experience in SaaS or AI/technology solutions, with a proven track record of selling to senior executives and economic buyers.

Extensive experience managing complex, multi-stakeholder sales cycles that involve navigating multiple decision-makers and procurement processes.

A strong track record of achieving and exceeding quota in fast-paced, high-growth SaaS or technology environments.

Exceptional verbal and written communication skills, with the ability to articulate sophisticated technical concepts to non-technical C-suite audiences.

Demonstrated experience selling into highly regulated industries, with an understanding of compliance, security, and risk considerations in sectors such as Financial Services, Telecommunications, Healthcare, and Utilities.

Strong strategic thinking and consultative selling skills, with the ability to build long-term relationships and position technology as a core business enabler.

Self-motivated mindset with high ownership, resilience, and the ability to operate independently in a fast-moving, ambiguous, and rapidly evolving AI-driven market.

Proficiency in using CRM tools to manage pipeline, forecast revenue, and maintain accurate records of complex enterprise sales activities.

Bachelor's degree or equivalent practical experience; advanced degrees or sales certifications may be considered advantageous but are not required.

Nice to have

Prior experience selling AI, voice technology, or conversational platforms to enterprise clients.

Background in French or European enterprise markets, with familiarity with local business culture and regulatory environments.

Experience working with startups and scale-ups that have rapidly evolved product offerings and go-to-market strategies.

Practical notes

This role is based in France and is a full-time position.

Candidates must be eligible to work in France without sponsorship, as the company is not currently able to support visa sponsorship for this position.

Relocation support is not offered for this role.

The position requires availability during standard business hours and may include occasional travel within France for client meetings and company events.