Strategic Account Executive

About the role

ElevenLabs is seeking a senior sales professional to lead our expansion into the Swedish financial services sector. You will act as a primary advisor to major institutions, helping them integrate our conversational AI and agent platforms into their operations. In this capacity, you will own the end-to-end strategic sales journey for a select group of high-value clients, ensuring alignment between their business objectives and our technological capabilities. Your primary responsibility will be to uncover latent needs and translate them into scalable solutions that drive digital transformation within banking and insurance organizations. You will leverage deep industry expertise to position our voice technology as a critical component of their future customer engagement and operational efficiency strategies. Success in this role requires a consultative approach where you advise on market trends and technological adoption rather than simply closing transactions. You will be a key architect of revenue growth, building trusted relationships that span executive leadership and influence across entire organizations.

Key facts

What you'll do

• Orchestrate and manage a portfolio of strategic accounts within the Swedish financial services and insurance industries to achieve and exceed revenue targets.
• Proactively identify and secure new business opportunities for our conversational AI and ElevenAgents platform by uncovering strategic buying initiatives.
• Architect and manage complex, multi-stakeholder sales cycles from initial contact discovery through to formal contract closure and expansion.
• Develop sophisticated business cases and value propositions that clearly demonstrate the ROI of our voice technology to senior executives and decision-makers.
• Expertly navigate enterprise procurement, compliance, and legal processes specific to the Swedish financial regulatory environment.
• Forge seamless collaboration with Solutions Engineering, Field Delivery Experts, and Customer Success teams to ensure flawless product deployment and adoption.
• Serve as a trusted advisor to C-suite leaders, providing insightful commentary on trends in generative AI and voice interface technology evolution.
• Drive the creation of tailored demonstration scenarios and proof-of-concept initiatives that highlight the practical application of AI voice interfaces in banking contexts.
• Own the forecasting and pipeline management for your book of business, ensuring predictable revenue generation and accurate reporting.
• Champion customer-centricity by translating account insights into strategic account plans that reinforce long-term retention and growth.
• Identify cross-sell and upsell opportunities within existing relationships to maximize the lifetime value of strategic partnerships.
• Represent ElevenLabs at key industry events, financial forums, and enterprise meetings to strengthen brand presence and generate high-quality leads.
• Conduct competitive analysis specific to the Swedish market to understand positioning and refine sales strategies accordingly.
• Mentor junior sales team members on best practices for engaging with financial institutions and managing high-level stakeholder conversations.

Requirements

• Minimum of 7 years of experience in quota-carrying strategic sales for SaaS or technology companies with a proven track record of success.
• Demonstrated ability to close long, complex deals that involve navigating IT, legal, procurement, and executive approval processes with ease.
• Established professional network within the Swedish financial services industry, including direct relationships with key decision-makers.
• Exceptional ability to communicate intricate technical concepts to both engineering leaders and non-technical business executives in a clear and compelling manner.
• Native or full professional proficiency in Swedish and strong command of English, both written and verbal, to operate effectively in multinational enterprise settings.
• Extensive experience working in high-growth, early-stage environments where agility, ownership, and adaptability are essential for achieving targets.
• Deep understanding of the sales cycle specific to enterprise software, including handling objections, negotiations, and closing techniques.
• Familiarity with financial services compliance, data security, and regulatory considerations that influence technology purchasing decisions in Sweden.

Skills & tools

• Comprehensive understanding of conversational AI principles and the practical applications of LLM-based solutions in financial contexts.
• Mastery of enterprise sales strategy, including account-based marketing, stakeholder mapping, and executive-level relationship building.
• Knowledge of IVR modernization trends and the deployment of virtual agent solutions within large-scale telecommunications and service environments.
• Proficiency in using CRM platforms to manage complex sales pipelines, document interactions, and track progression stages accurately.
• Strong presentation and storytelling abilities to craft narratives that resonate with technical and executive audiences alike.
• Analytical mindset capable of interpreting business metrics, forecasting revenue, and identifying areas for process optimization.
• Collaborative spirit that enables effective teamwork across sales, marketing, delivery, and customer success functions.

Practical notes

• This role is based in Sweden with a preference for candidates located in Stockholm, although remote work arrangements are possible.
• You may choose to work remotely or from our Stockholm office, depending on your location and operational needs.
• We provide an annual discretionary stipend for professional development and social travel to support your growth and networking.
• The company hosts an annual offsite for the entire global team to foster collaboration and cultural cohesion.
• A co-working stipend is available for individuals not located near our main hubs to facilitate productive work environments.
• The position requires frequent interaction with internal stakeholders across different time zones, necessitating flexibility and strong organizational skills.
• Successful candidates must be willing to undergo a background check as part of the onboarding process in alignment with corporate policies.
• This is a full-time commitment requiring availability during standard business hours in Sweden, with occasional after-hours support for critical deployments.