Senior Manager, HR Operations

About the role

We are seeking a dynamic Senior Manager of HR Operations to join our team at Druva, located in Santa Clara, CA. This pivotal role will be responsible for overseeing and enhancing our HR operations, ensuring that our HR processes are efficient and effective. The ideal candidate will possess a strong background in HR management and operations, with a focus on driving strategic initiatives that align with our organizational goals. You will lead a team dedicated to providing exceptional HR services and support to our employees.

Key facts

What you'll do

• Lead and manage the HR operations team, providing guidance and support to ensure high-quality service delivery.
• Develop and implement HR policies and procedures that align with best practices and legal requirements.
• Collaborate with senior leadership to design and execute HR strategies that support business objectives and enhance employee engagement.
• Analyze HR metrics and data to identify trends and areas for improvement, making data-driven decisions to optimize HR processes.
• Oversee the administration of employee benefits programs, ensuring compliance and competitiveness in the market.
• Manage employee relations issues, providing guidance to managers and employees to resolve conflicts and promote a positive workplace culture.
• Drive initiatives related to talent acquisition, onboarding, and training programs to enhance employee development and retention.
• Ensure compliance with labor laws and regulations, keeping abreast of changes that may impact the organization.
• Foster a culture of continuous improvement within the HR team, encouraging innovation and efficiency in all HR operations.
• Partner with other departments to support organizational change initiatives and workforce planning efforts.
• Prepare and present reports to senior management on HR metrics, operational performance, and strategic initiatives.
• Act as a liaison between employees and management, promoting open communication and feedback mechanisms.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree is a plus.
• A minimum of 7 years of experience in HR operations or management, with a proven track record of success.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Strong interpersonal and communication skills, capable of building relationships at all levels of the organization.
• Experience with HRIS systems and other HR technologies to streamline operations and reporting.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong organizational skills and attention to detail.

Nice to have

• Professional HR certification (e.g., SHRM-CP, PHR) is preferred.
• Experience in a technology or SaaS company is advantageous.
• Familiarity with diversity, equity, and inclusion initiatives in the workplace.
• Knowledge of employee engagement and retention strategies.

Skills & tools

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS software.
• Familiarity with data analysis tools and reporting software.
• Strong understanding of performance management systems and employee development programs.

Practical notes

• This position is based in Santa Clara, CA, and may require occasional travel for meetings or training.
• The salary for this role is competitive and commensurate with experience, with additional benefits including health insurance, retirement plans, and paid time off.
• Druva is committed to fostering an inclusive workplace and encourages applications from diverse backgrounds.

Join us at Druva, where you will play a crucial role in shaping our HR operations and contributing to a culture of excellence and innovation. If you are passionate about HR and ready to take on a leadership role, we would love to hear from you!

About the company

An American software company operating in private markets. Core business centers on subscription based tools for data protection and information management. Service delivery follows a cloud based model. Focus remains on enterprise customers needing storage efficiency and secure handling of digital assets. Continuous product development targets reliability and scalability. Company structure supports long term planning without public market pressures. Clients rely on solutions for backup, recovery, and compliance needs. Overall direction aims at simplifying complex data workloads for diverse industries.