Outside Operations @ Wild Spring Dunes

About the role

You orchestrate the guest experience from the moment vehicles approach the property until they depart satisfied. You serve as the eyes and ears of the course, interpreting subtle changes in the environment and adjusting operations accordingly. Your daily decisions protect the delicate balance between recreation and conservation on this expansive refuge. You translate the vision of the founders into tangible actions on the ground for every guest encounter. You manage multiple simultaneous priorities with calm efficiency, ensuring no detail is overlooked. Your communication sets the tone for teamwork among staff interacting with guests and leadership. You safeguard the quiet solitude of the wilderness while facilitating memorable recreational moments. Through consistent execution and attention to detail, you uphold the reputation of Wild Spring Dunes as a premier destination.

Key Facts

What you'll do

• Organize arrival checklists to confirm guest details and course setup needs early in the day, ensuring a structured start.
• Coordinate transport routes for equipment between staging zones and course areas, optimizing flow and reducing downtime.
• Calibrate irrigation and drainage readouts so turf conditions align precisely with the specific requirements of each founder.
• Document maintenance actions in detailed logs, including observations that could influence hole strategy or guest safety.
• Greet visitors at designated pickup points and along walking routes, providing a personalized orientation to the resort.
• Test communication devices between staff posts to verify signal clarity across the varied terrain of the dunes.
• Prepare practice center stations so tools, balls, and targets are arranged and ready at first light for early users.
• Close shared spaces methodically after activity, removing waste and securing gates to maintain the integrity of the refuge.
• Monitor environmental conditions throughout the shift, adjusting operational plans based on weather and ground status.
• Assist in the setup and teardown of special events, ensuring that member and guest experiences remain seamless and professional.
• Support the pro team in managing rental equipment, tracking usage, and performing basic maintenance checks as needed.
• Act as a liaison between guests and management, escalating concerns appropriately while maintaining a helpful demeanor.
• Implement safety protocols related to wildlife and terrain, ensuring guests remain informed and protected at all times.
• Contribute to ongoing improvement initiatives by sharing observations and suggestions based on daily field interactions.
• Uphold the aesthetic standards of the resort by ensuring that all guest-facing areas appear clean and purposefully designed.

Requirements

You hold two years of experience in guest facing or operational roles previously, providing a baseline understanding of service expectations. You can reliably lift thirty pounds and move steadily across uneven ground for hours without compromising safety or focus. You understand how to interpret basic course maps and communicate routing changes clearly to both staff and guests. You remain available to work scheduled shifts, including holidays, during busy seasons, demonstrating flexibility and commitment. Your reliability and discipline form essential components of the resort's operational standards, ensuring consistency in performance. You possess the physical stamina required to perform repetitive tasks in outdoor conditions throughout an entire shift. You are capable of working independently with minimal supervision while maintaining alignment with team objectives. You exhibit strong problem-solving skills, addressing minor issues before they escalate into guest concerns. You communicate effectively in verbal and written formats, ensuring messages are understood across diverse teams. You respect the natural environment and adhere to all safety and conservation policies established by the resort management. You comply with all operational procedures designed to protect both guests and staff during daily activities. You demonstrate a professional appearance and attitude that reflects positively on Wild Spring Dunes and its founding principles. You are legally authorized to work in the United States and do not require sponsorship for this position at this time.

Nice to have

No specific additional qualifications are listed at this time, allowing the team to focus on core operational values. Candidates who demonstrate a strong work ethic and a passion for the outdoors are actively encouraged to apply. An interest in golf or landscape stewardship is viewed favorably, though not required for consideration.

Practical notes

Please arrive fifteen minutes prior to the start of your scheduled shift to allow for proper check in and preparation. Punctuality is essential to maintaining the flow of operations and respecting the time of your colleagues. This position requires extended periods of standing, walking, and repetitive motion, so appropriate attire is necessary. Closed toed shoes and weather resistant clothing are mandatory for safety and comfort. All shifts are subject to change based on weather conditions, guest demand, and operational requirements. You must have reliable transportation to and from the remote location of Mt. Enterprise, TX, as public options are not available. Access to the site may involve travel on unpaved roads depending on weather and maintenance schedules. The resort maintains a drug-free workplace policy, and any violations will be handled according to company standards. New hires are expected to complete any necessary onboarding documentation before their first scheduled shift. Training will be provided on resort-specific systems, equipment, and safety protocols to ensure a high standard of service. This role does not require previous experience in golf specifically, but a willingness to learn is essential. The schedule will vary between weekday, weekend, and holiday shifts based on seasonal demand. Clear communication regarding shift details, location specifics, and expectations will be provided during the hiring process.