Marketing and Communications Manager

About the role

This position is a 12 month fixed term employee contract in the first instance, with possibility of extension. This posting reflects an existing vacancy. The role is part of our eBay Inhouse team, where you will be employed by DEPT®® but embedded within eBay. We are seeking an experienced and dynamic Marketing and Communications Manager to lead strategic communications initiatives supporting major business priorities and regulatory launches for eBay's Global Regulatory team. This role is ideal for a seasoned communications professional who thrives in a fast-paced corporate environment, enjoys collaborating with senior leaders, and can connect multiple communications channels into cohesive, high-impact campaigns. The successful candidate brings strong corporate and technology-sector experience, exceptional writing and storytelling abilities, and a polished, proactive approach to every challenge. You will combine strategic thinking with execution excellence while maintaining positive energy, curiosity, and a genuinely engaging personality that uplifts the entire team.

Key facts

What you'll do

Develop and execute integrated communications strategies to support business objectives and regulatory initiatives.

Serve as a trusted communications advisor to senior executives and internal stakeholders, translating complex priorities into clear narratives.

Manage communications timelines, deliverables, and cross-functional coordination to ensure seamless execution across teams.

Create polished executive presentations and strategic storytelling materials in Google Slides that drive decision making and alignment.

Lead the development of communications materials including fact sheets, executive messaging, direct mail campaigns, internal and external content, social media content, and launch communications.

Develop Google decks that clearly articulate value propositions, regulatory impacts, and strategic recommendations for diverse audiences.

Understand and apply data analytics to measure communications performance and refine future campaigns for greater impact.

Partner with and direct external agencies on creative development, video production, and campaign execution to maintain brand excellence.

Provide communications guidance and strategic counsel across multiple teams and initiatives, ensuring alignment with business goals.

Ensure messaging consistency across all communications channels, reinforcing the eBay and DEPT®® brand promise in every interaction.

Manage staff of 2 people, providing direction, feedback, and growth opportunities in a collaborative environment.

Oversee content management and support campaign execution from planning through delivery, maintaining rigorous standards for quality and accuracy.

Maintain a high standard of professionalism, accuracy, and attention to detail in every piece of content and communication output.

Requirements

10+ years of experience in corporate communications, public affairs, strategic communications, or related fields, demonstrating a proven track record of success.

Experience working within the technology sector or fast-paced corporate environments, navigating ambiguity and driving results under pressure.

Proven ability to work effectively with senior executives and leadership teams, representing communications excellence and strategic insight.

Strong people management and team leadership experience, including mentoring, feedback, and performance development for direct reports.

Exceptional writing, editing, and storytelling skills that convey complex ideas simply and persuasively across audiences.

Advanced presentation development skills, particularly in Google Slides, with a keen eye for design, structure, and narrative flow.

Experience managing integrated communications campaigns across multiple channels, coordinating messaging and touchpoints for coherence.

Background directing agencies and managing video/content production projects, ensuring timelines, budgets, and quality standards are met.

Strong understanding of social media strategy and communications best practices, leveraging platforms to amplify reach and engagement.

Excellent written, verbal, and interpersonal communication skills, building trust and rapport with stakeholders at all levels.

Exceptional organizational and project management abilities, balancing multiple workstreams with precision and reliability.

Highly proactive, polished, and detail-oriented, approaching every task with ownership and a commitment to excellence.

Comfortable building relationships and engaging stakeholders over Zoom and in person, fostering collaboration and mutual respect.

Nice to have

Strategic thinker who can connect the dots across communications channels and audiences, identifying opportunities and risks before they arise.

Self-starter who takes initiative and drives projects forward, demonstrating resourcefulness and resilience in achieving outcomes.

Collaborative and relationship-oriented with strong executive presence, inspiring confidence and alignment among partners and stakeholders.

Brings a positive attitude, strong emotional intelligence, and an engaging, approachable personality to every interaction.

Able to manage multiple priorities while maintaining quality and timelines, adapting plans as situations evolve.

Practical notes

Hybrid work model with 2-3 in-office days per week.

Collaborative and cross-functional team environment with access to high-visibility initiatives.

Opportunity to lead high-visibility communications initiatives impacting key business priorities for eBay's Global Regulatory team.

Lots of great team activities and career development opportunities to support long-term growth and engagement.

The anticipated annual salary range for this position is $105,000 - $130,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.

Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.

15 days paid holiday annually, increasing with length of service (plus Public Holidays).

Birthday Leave, a paid day-off each year.

Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.

Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.

Refreshments are provided in the office all week.

Enhanced family friendly policies to support parents.

Learning and Development, continuous growth opportunities through internal training, and "inspirational talks" guest speakers.

Buddy Program, you will be paired with a 'Buddy' to help you navigate your first weeks' at DEPT®®.

A Certified BCorp Agency and is multi-award winning "Agency of the Year".

Awesome clients. Whether big or small, local or global - at DEPT®® you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!

Global DEPT®® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pro-bono projects.

WHY DEPT®®

We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you'd prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.