Senior Account Manager

About the role

The role oversees integrated campaign delivery while building and protecting client relationships. Balancing creative integrity with agency profitability is central to the position.

Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.

Key facts

What you'll do

Client briefs are drafted, reviewed, and managed to ensure clarity and alignment across campaigns. Client questions are clarified and expectations are managed through proactive status updates and agency recommendations. Feedback from clients is distilled and transferred clearly to designers and copywriters. Team workloads are prioritised, and issues are escalated when necessary. DEPT®® brand values are upheld while protecting agency profitability. A full understanding of client businesses, strategies, objectives, and challenges is maintained to advise as a trusted adviser. Knowledge of DEPT®® products and services is kept current and actively promoted to clients. Creatives are determined and tested across client-owned channels in collaboration with the team.

Requirements

A degree as specified in the job details is required. Fluency at C1/C2 or native German speaking is mandatory. Experience delivering multi-channel marketing communications, including digital and direct with email and banner experience, is required. Organisation is extreme to enable management of multiple projects simultaneously. Short timeframes are worked within to meet deadlines efficiently while managing schedules and priorities. Motivation to learn, grow, and improve is high. A personable, approachable demeanour functions as a motivating team player. Production and interactive processes are understood at a moderate level. Oral and written communication skills are excellent. Planning and organisation ability is superb. Client and supplier relationships are managed and developed. A basic understanding of financials is present to manage budgets effectively.

Practical notes

The role can be based in Germany, the United Kingdom, or hybrid across Berlin, Manchester, and London. Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Good to know

The company operates as a Growth Invention firm at the intersection of technology and marketing. It serves clients such as Google, Lufthansa, Meta, eBay, and OpenAI. The team follows values of being better together, relentlessly curious, and getting things done. The role supports both client impact and professional development through training and certifications.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.