Junior Area Manager

About the role

You own local rider success as the first-line guide for couriers and Team Leads inside one area. You blend people direction, steady operations, and facts to shape daily rider life here. This role suits someone who steps up, builds ties, and moves work forward in a swift setting. You translate central guidance into clear actions for your patch while keeping the rider voice at the center of decisions. You act as the main link between frontline couriers and the broader Delivery Hero network. You drive care, compliance, and performance through everyday habits and visible presence. You help create a reliable, safe, and welcoming environment where riders can grow and do their best work.

Key facts

What you'll do

Guiding couriers and Team Leads to lift performance and connection within your patch.

Handling hiring, safety rules, and rider help while driving rehabilitation when situations demand it.

Watching compliance and grades, then holding follow-ups plus fixing clashes or choices when needed.

Forming the local courier circle through outreach, talks, and community actions that bring people together.

Scheduling riders and filling roles so shifts stay covered using foodora tools in big towns.

Crafting utilization reports and scanning dashboards to guide choices with clear evidence.

Making sure riders get training, tools, and aid so their daily work stays strong and safe.

Working with central crews and other units to back plans that span offices and regions.

Watching the hub floor, safety rules, and daily admin to keep the setting clean and secure.

Planning work deployment and rider paths in cities where foodora e-vehicles move people and items.

Checking data trends to spot chances for better coverage, faster shifts, and smoother handovers.

Sharing feedback from the field to central teams so rules and tools match real courier life.

Supporting onboarding and coaching so new couriers feel welcomed and understand how to succeed.

Using foodora systems to keep records clean, actions transparent, and decisions easy to explain.

Requirements

You know how to manage riders and leads while pushing performance and care in your zone.

You can own people tasks, safety (SAM), and return-to-work steps with steady calm and care.

You check rules and scores, run follow-ups, and handle choices or clashes when they appear.

You build the courier network through messages, events, and acts that bring people closer.

You fix rosters and shifts so riders cover needs using systems and clear plans.

You read charts and reports to guide moves that make the rider journey better.

You give riders the tools, lessons, and help they need to do work well and safe.

You join central teams and departments to aid plans that touch many offices at once.

You guard the workspace, safety steps, and daily admin of the rider home base.

You handle planning and rider paths in major cities using foodora e-vehicles every day.

You finished college in fields like Business, Economics, Engineering, HR, or other close topics.

You use Google Workspace (Sheets, Slides) and Microsoft Office (Excel, PowerPoint) with ease.

You speak English well, and knowing Swedish adds real strength to your chance.

You led people before, handled teams, or worked in operations, logistics, or planning.

You worked with checks, staff ties, or operational tracking, which helps the role a lot.

Women and some minorities often apply late if they feel under-qualified, yet you should try anyway when most skills fit.

Nice to have

Wellness money to help balance life while you join many foodora moments.

Foodora worker discount, awesome Friday breakfast, and great Benify deals.

Pension plus safety insurance that adds extra protection for your time here.

Fun Awesome Awards and pink parties that make work feel like a team party.

Practical notes

This role is based in Stockholm, se, operates full-time, and expects standard working hours within the region. There may be travel requirements between hubs and coverage areas in the city as needed. No specific visa details or application deadlines are listed in this source; please Skills & tools

foodora; Foodora; Delivery Hero

About the company

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany.