Sales Development Representative

About the role

You are the first voice that a dental practice hears when they discover Dandy, and you own the entire inbound experience from that initial touchpoint to a qualified opportunity. This role demands confident and professional communication as you represent the Dandy brand and its mission to modernize the dental industry for the future. You will be responsible for generating and nurturing interest through proactive outreach, ensuring that every interaction moves the prospect further down the sales funnel. Success in this position means you directly fuel the growth of our sales pipeline and support the broader revenue goals of the organization. You will work within a hybrid schedule, collaborating closely with senior sales leadership and partners to refine your approach and achieve high-level performance. This is your opportunity to launch a sales career within a fast-growing, ambitious environment that values initiative and impact.

Key facts

What you'll do

• Act as the primary inbound point of contact for dental prospects, shaping the first impression of Dandy with professionalism and expertise.
• Leverage outbound strategies including email and phone campaigns to identify and connect with new dental practice decision-makers.
• Utilize Salesforce and other software tools to meticulously track sales activity, update statuses, and maintain accurate forecasting data.
• Confidently overcome common objections by articulating the Dandy value proposition and demonstrating how technology simplifies dental operations.
• Collaborate with Account Executives to ensure seamless handoffs, providing detailed context so that relationships can continue to develop smoothly.
• Partner with senior sales leadership to understand evolving market conditions and adjust outreach tactics to meet high-level KPIs and revenue targets.
• Contribute to the development of the sales pipeline by generating a steady flow of qualified meetings that support the growth of the go-to-market function.
• Engage in ongoing career upleveling and account executive training opportunities to refine your sales techniques and industry knowledge.
• Explore and implement new sales tools and technologies that enhance efficiency and streamline the prospecting and qualification process.
• Bring energy and a methodical approach to ambiguous situations, ramping quickly with limited resources while maintaining a high standard of work.

Requirements

You must possess 0-2+ years of sales experience in a high-growth startup environment, with SaaS experience being highly preferred. You should have a background in cold calling, particularly targeting SMB markets, and understand the nuances of short-cycle sales. A strong commitment to continuous improvement is essential, as you will learn new sales concepts through rigorous training programs and apply them immediately. You must be able to navigate ambiguity and ramp up quickly even when resources are limited, demonstrating adaptability and resilience. Experience with standard sales tools is required, and you should have a demonstrated desire to explore and implement new tools that improve the sales process. A record of professional and academic success will be expected, showing reliability and a strong work ethic. You must be legally authorized to work in the United States for the position offered. Reliable transportation to the New York or Utah office on designated days is required to fulfill hybrid schedule expectations. You must be available to work Tuesday through Thursday in the office, with remote work on Mondays and Fridays as outlined in the hybrid policy.

Nice to have

We value outstanding professional references that speak to your character and work ethic. Proficiency in Salesforce or Outreach is highly desirable and will give you an advantage in managing pipeline activities. Prior experience with marketplace models is appreciated, as it aligns with the complexity of dental service ecosystems. A love of blitz growth environments where pace and adaptability are critical will help you thrive in this role. A relentlessly positive attitude, a strong sense of humor, and the ability to have fun at work contribute to a collaborative and supportive team culture.

Practical notes

This role follows a hybrid schedule that requires office presence Tuesday through Thursday, with remote work permitted on Mondays and Fridays. Travel is not required for this position, and the role is open to candidates in the specified U.S. locations. This is an at-will employment position, and start dates will be determined based on business needs and candidate readiness. Dandy participates in equal opportunity employment practices and complies with all applicable laws regarding employment equity.