Business Development Representative

About the role

You will act as the initial point of contact for a diverse portfolio of dental practice prospects across Canada, setting the tone for every future interaction. You will leverage email, phone, and innovative outbound channels to generate interest and build awareness for the Dandy platform. Every call and message you send will be tracked meticulously in Salesforce and related tools to ensure data accuracy and process discipline. You will skillfully navigate objections, clearly articulate the Dandy value proposition, and guide prospects through the early stages of the sales journey. Collaboration will be central to your success as you partner closely with Account Executives to ensure a seamless transition of qualified leads. You will play a key role in helping the team meet ambitious high-level KPIs and revenue targets through consistent and intelligent outreach. This position is ideal for someone who thrives in a fast-paced, growth-oriented environment and wants to own their impact from day one. If you are excited about building a foundational sales function and shaping the future of dental technology, this role offers significant responsibility and immediate visibility.

Key facts

What you'll do

• Initiate contact with a broad spectrum of dental practices to introduce Dandy's modern solutions.
• Execute multi-channel outbound campaigns using email, telephone, and emerging digital platforms to identify new opportunities.
• Maintain precise records of every interaction in Salesforce and associated sales software to support forecasting and analysis.
• Present Dandy's value proposition in a clear and compelling manner to overcome initial skepticism and resistance.
• Navigate complex sales objections by listening actively and responding with tailored solutions that address specific pain points.
• Collaborate with senior sales leadership to understand priorities and align your activities with overarching revenue goals.
• Coordinate handoffs with Account Executives to ensure prospects receive a consistent and professional experience.
• Absorb new sales methodologies and training content quickly to ramp up efficiency and effectiveness in a short timeframe.
• Operate effectively within a hybrid schedule, balancing remote workdays with in-office collaboration on Tuesdays, Wednesdays, and Thursdays.
• Utilize existing sales tools while showing curiosity and initiative to adopt new tools that enhance productivity and streamline workflows.
• Track and analyze your performance metrics to identify areas for improvement and drive continuous growth.
• Contribute to a culture of innovation by testing new outreach techniques and sharing successful strategies with the team.
• Support the development of the go-to-market function by providing feedback from the field to refine messaging and positioning.
• Demonstrate reliability and ownership by meeting deadlines and following through on commitments to stakeholders.

Requirements

• You are fluent in both French and English, enabling you to communicate effectively with a wide range of dental professionals.
• You bring 1+ years of professional sales experience, preferably within a high-growth and fast-paced environment.
• You have a background in cold calling, with experience targeting small and medium-sized businesses being a significant advantage.
• You are committed to continuous improvement and actively seek out new sales concepts through rigorous training and self-development.
• You possess the ability to navigate ambiguity and ramp up quickly without direct supervision.
• You have hands-on experience with standard sales tools and a demonstrated desire to learn and implement new tools.
• You maintain an overall track record of professional and academic success that reflects reliability and competence.
• You comply with all employment eligibility requirements as mandated by Canadian law.
• You are legally authorized to work in Canada without the need for employer sponsorship at this time.
• You understand and agree with Dandy's equal-opportunity policies and data privacy practices as part of the application process.

Nice to have

You will stand out with outstanding professional references that speak to your work ethic and character. Experience with marketplace models will provide valuable context for understanding Dandy's ecosystem. A love of blitz growth environments where pace and adaptability are essential will help you thrive here. A relentlessly positive attitude, a strong sense of humor, and the ability to have fun at work will enhance team morale and collaboration every day.

Practical notes

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off - ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy https://www.meetdandy.com/privacy-policy/ and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests https://www.meetdandy.com/privacy-requests/.