Medical Biller
Job description
Medical Biller at Candid Health.
About the role
This role guides medical claims through payer workflows and keeps revenue cycles moving. The team manages coverage details and account updates while protecting patient data rules.
Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.
Key facts
What you'll do
Payers receive status checks, denial follow-ups, and updates on partial payments for medical claims.
Payer requirements are collected to secure timely adjudication of each claim.
Claims are filed with all necessary documentation attached for correct processing.
Medical coverage and guideline updates are tracked, then shared with internal colleagues and customers when relevant.
Incoming and outgoing correspondence is reviewed, processed, and actioned as assigned.
Accounts Receivable is verified, adjusted, and updated based on responses from insurance companies.
Error and denial trend signals are highlighted to help the team address systemic issues.
Disputed claims move through review and appeals processes from initiation to resolution.
Strategy & Operations partners maintain clear communication on customer accounts and claim performance.
HIPAA guidelines are followed in every handling step of sensitive information.
Requirements
The posting states a bachelor's degree requirement. At least two years of revenue cycle experience in medical billing or healthcare/healthtech is required.
Working knowledge of CPT and ICD-10 coding standards is necessary.
An investigative approach supports problem resolution and data driven action suggestions.
Prioritization and ownership proceed using medical billing, revenue cycle management, and self direction.
Work is completed with pride in quality while balancing timely delivery against perfection.
Strong oral and written communication works across teams and stakeholders.
Effective multitasking handles varied tasks and shifting priorities.
A positive, cooperative style supports collaboration with colleagues at all levels.
Practical notes
This contract role is remote within the United States and follows HIPAA rules.
Typical interview steps
Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.
Good to know
Medical billing roles focus on insurance interactions and cash flow accuracy.
Familiarity with payer portals and electronic claims speeds revenue cycles.
Analytical thinking helps spot patterns in denials and appeals.
Communication skills reduce rework and align expectations.
HIPAA awareness protects patient privacy in every interaction.
Questions to ask
Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.
Career growth
Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.