Executive Business Partner

About the role

You will act as a strategic extension of the executive team, owning the complex operational problems that allow leaders to operate at peak capacity. In this high-impact role, you will own the intricate details of executive time, ensuring that every minute is allocated to the highest-leverage activities. You are a trusted advisor who anticipates needs and removes barriers before they become distractions for the leadership group. This position requires a multifaceted operator who can fluidly shift between high-level project oversight and detailed logistical execution. You will serve as a critical culture-builder, ensuring that internal events and offsites reinforce the values of Candid Health. This is an in-office role based in San Francisco, requiring a commitment to our in-person collaboration model.

Key facts

What you'll do

• Provide strategic calendar management by analyzing business priorities to optimize executive time and resolve scheduling conflicts, ensuring the team remains focused on mission-critical deliverables.
• Deliver white-glove daily executive operations support, handling meal coordination and workspace preparedness while proactively managing the "small things" so leadership can concentrate on the big picture.
• Orchestrate end-to-end meeting coordination for internal and external sessions, including board meeting setup, guest greeting, and cleanup, while often acting as a seat at the table to track follow-ups and action items.
• Engineer a robust task management system that offers visibility into competing deadlines and tasks, thereby improving efficiency and transparency for the entire leadership team.
• Administer complex travel and logistics operations, including booking flights, hotels, and transportation, with a constant focus on efficiency, comfort, and cost-effectiveness.
• Lead the logistics for culture-building initiatives such as team offsites, holiday parties, and other events that enhance what it means to work at Candid Health.
• Function as a solutions architect for the executive team, flexing between administrative support and strategic planning to ensure the team has what they need to succeed.
• Uphold the highest standards of discretion and integrity when handling confidential information and managing relationships with internal and external stakeholders.
• Act as an accountability partner for executives, tactfully reminding them of responsibilities and keeping the team aligned on priorities and deadlines.
• Ensure all communication is clear and concise, with a particular emphasis on strong written skills to convey information accurately and professionally.
• Maintain in-office excellence by thriving in a face-to-face environment and leveraging proximity to drive high-velocity collaboration and partnership.
• Build trust with private executives by understanding their habits and preferences, and adapting communication styles to meet diverse stakeholder needs.
• Streamline internal processes proactively, identifying inefficiencies and creating systems that save time and reduce friction for the leadership team.
• Support the execution of critical initiatives by owning project lifecycles, from initial planning through to completion and post-mortem analysis.

Requirements

• You have 4+ years of experience supporting C-level leaders in high-growth, complex environments.
• You demonstrate extreme ownership by seeing projects through to completion and striving for excellence in every detail of your work.
• You are an in-office champion who understands and values the importance of face-to-face partnership in a high-velocity setting.
• You possess a proactive initiative that allows you to anticipate needs before they arise, taking action without waiting for instructions.
• You operate with a high degree of discretion and integrity, particularly when managing confidential information and sensitive stakeholder interactions.
• You are a relationship-oriented individual who is patient and methodical in building trust with executives who may be creatures of habit.
• You are versatile and adaptable, capable of leaning into any task - whether administrative or strategic - based on the evolving needs of the team.
• You are a clear and concise communicator, with evidence of strong writing ability that ensures messages are understood without ambiguity.
• You thrive in an in-office environment and commit to the company's expectation of being present 4 or more days per week in San Francisco.
• You understand that Candid Health operates with minimal hierarchy, requiring comfort working across broad ranges of experience and responsibility within roles.

Practical notes

This role operates on a full-time schedule with a standard commitment to in-office presence. The position is based in San Francisco, and the successful candidate must be prepared to work onsite for 4 or more days per week. There are no specific working hour constraints listed beyond the expectation of full-time availability. Travel requirements are not explicitly defined in the source material, but the role involves planning and organizing complex travel itineraries for executives, which may include occasional coordination of domestic and international trips. There are no visa sponsorship details provided in the source document, so candidates should assume standard eligibility requirements apply. The posting does not outline specific deadlines for application submission, so interested candidates are encouraged to apply with current resume and relevant supporting materials. Compensation details are omitted per source instructions, though the role references a separate pay transparency guideline.