Key Account & Project Coordination Assistant - Singapore

About the role

Bamboohr is looking for a Key Account and Project Coordination Assistant to support its growing operations in Singapore. This role serves as a central point of contact for key accounts and helps coordinate projects across multiple internal teams on a daily basis. The assistant will ensure that client relationships are maintained and that project timelines are followed consistently from initial planning through final delivery. The position reports directly to senior management and plays a vital part in keeping day-to-day coordination running smoothly across all active initiatives and ongoing client engagements. You will own the end-to-end coordination of key accounts, translating strategic objectives into clear action plans for cross-functional teams. You will act as the primary day-to-day liaison between senior leadership and external partners, ensuring that all interactions reflect the professionalism and standards of Bamboohr. You will monitor project health in real time, identifying potential roadblocks early and implementing corrective measures in coordination with internal stakeholders. This role requires ownership of complex logistical workflows while maintaining a high standard of accuracy and timely execution across all assigned accounts.

Key facts

What you'll do

Manage correspondence and communication with assigned key accounts on a daily basis, ensuring timely and accurate information flow.

Coordinate project schedules and track milestones to ensure timely delivery of objectives, updating plans as circumstances evolve.

Prepare status reports and summaries for internal stakeholders and external clients, highlighting key achievements and upcoming actions.

Organize meetings, including agenda setting, room booking, and follow-up documentation, to facilitate efficient decision-making and alignment.

Maintain and update project files, databases, and shared repositories with accurate information to support transparency and traceability.

Assist in onboarding new key accounts and gathering relevant background information to enable smooth integration with Bamboohr's services.

Monitor project budgets and flag any deviations to the appropriate team leads, supporting proactive financial management and control.

Facilitate cross-functional collaboration by relaying updates between departments and external partners to maintain cohesive project momentum.

Handle administrative tasks related to contract renewals, amendments, and vendor coordination, ensuring compliance and continuity.

Support the project manager in risk identification and mitigation planning activities by gathering relevant data and documenting potential scenarios.

Ensure all documentation meets company standards for quality and compliance, adhering to internal guidelines and regulatory requirements.

Coordinate logistics for client visits, site tours, and on-site project activities, managing travel and scheduling details with precision.

Track project expenses and reconcile invoices against approved budgets on a regular basis, maintaining financial clarity and accountability.

Provide administrative support during client presentations and quarterly business reviews, ensuring materials are prepared and sessions run smoothly.

Assist in preparing quarterly business reviews and presenting project progress to leadership, summarizing performance and outlining strategic recommendations.

Requirements

1. Bachelor's degree in business administration, project management, or a related field is required to ensure foundational knowledge of organizational and operational principles.

2. At least two years of hands-on experience in account management or project coordination roles is necessary to demonstrate practical competence in real-world scenarios.

3. Strong written and verbal communication skills in both English and Mandarin are essential for effective interaction with diverse stakeholders and clients.

4. Proficiency in using standard productivity suites and basic data management applications is expected to perform administrative and analytical tasks efficiently.

5. Demonstrated ability to manage multiple projects simultaneously while meeting tight deadlines consistently without compromising on accuracy or quality.

6. A high level of attention to detail and a structured approach to organizing information are required to maintain clarity and order in complex workflows.

7. Prior experience working with clients in the Asia-Pacific region is considered a strong plus, given the regional focus and cultural nuances involved in coordination.

8. Willingness to work on-site in Singapore on a full-time basis without exception, ensuring reliable presence and engagement during standard business hours.

9. Comfort with a fast-paced work environment and the ability to adapt quickly to changing priorities is necessary to respond effectively to dynamic business demands.

10. Strong organizational skills and the ability to work independently with minimal supervision when needed, ensuring ownership and reliability in task execution.

Nice to have

Prior experience working in a fast-paced startup or technology environment is a strong advantage, as it provides familiarity with agile and growth-oriented operational structures. Familiarity with project management software platforms such as Asana or Trello is helpful for streamlining task tracking and team collaboration. Knowledge of basic financial concepts and budget tracking practices is beneficial for this role, enabling more effective support in monitoring expenditures and financial performance. Additional language skills beyond English and Mandarin, such as Malay or Tamil, are valued for enhancing communication with a broader range of stakeholders and clients. Experience with data visualization or basic reporting tools for presenting project outcomes clearly is also preferred, as it supports more impactful and data-driven decision-making processes.

Practical notes

This is a full-time position based in Singapore with standard business hours expected, ensuring consistency in availability and responsiveness. The role requires regular interaction with clients, team members, and external vendors daily, necessitating strong interpersonal skills and professionalism. Occasional travel within the Singapore region may be required for project site visits, supporting hands-on engagement and deeper understanding of on-ground operations. The assistant will work closely with the project management and account management teams, fostering collaboration and alignment across all functions involved in client delivery. Performance reviews are conducted on a quarterly basis to assess progress and set goals, providing structured feedback and opportunities for continuous improvement. The position offers the chance to grow within Bamboohr's Singapore operations over time, with potential for expanded responsibilities and career development based on performance and organizational needs. The assistant should be comfortable working in a collaborative office setting with team members from diverse backgrounds, contributing to an inclusive and dynamic work culture that values cooperation and mutual respect.