Project Manager - Growth

About the role

This role operates at the intersection of strategic program management and financial integrity within Adyen's Schemes Compliance organization, focusing on the oversight and continuous enhancement of card-network programs that address fraud, disputes, chargebacks, and merchant financial integrity. You will be responsible for translating complex network obligations and regulatory expectations into scalable, defensible processes that maintain consistency across global teams and jurisdictions. The position requires a high level of ownership in coordinating requirements, driving execution, and ensuring that all activities remain aligned with network rules and internal governance standards. Success in this role depends on your ability to act as a central coordination point, balancing detailed documentation with the big picture of risk and compliance. You will work full-time from our Singapore location, reporting into the local hierarchy and contributing to a structured, regulated environment. This is a salaried position with a base compensation of 120,000 SGD annually, reflecting the scope and impact of the responsibilities.

Key facts

What you'll do

Translate high-level network rules and regulatory requirements into detailed, executable project plans that coordinate build, review, and implementation activities.

Capture and structure requirements during the intake phase, ensuring alignment between product, risk, legal, and operations teams to prevent scope gaps or misinterpretations.

Design and maintain checkpoints and control artifacts that synchronize cross-functional efforts and provide clear audit trails for governance and regulatory reviews.

Champion structured review cycles that identify issues early, improve documentation quality, and prepare materials necessary for external audits and internal assessments.

Work directly with Compliance, Risk, Legal, Commercial, Product, and Operations to ensure shared understanding and consistent application of card-network obligations.

Coordinate card-network programs such as ECP, ECM, and VAMP, ensuring deadlines and requirements are met across all regions you oversee.

Partner with operations to keep monitoring, dispute, and chargeback mechanisms current, efficient, and aligned with evolving network rules.

Identify gaps or breakdowns in existing financial integrity management, then propose and help implement scalable improvements that function effectively globally.

Prepare concise, high-quality updates for leadership reviews, governance forums, and external audits, translating technical work into clear narratives.

Standardize approaches to fraud, dispute, and chargeback compliance to improve visibility, accountability, and consistency across the business.

Drive structured programs with many interdependent components, progressing work without direct authority by leveraging influence and clear communication.

Create and maintain clear documentation, operating procedures, and control artifacts that strengthen internal consistency and support long-term scalability.

Ensure ongoing adherence to scheme rules by coordinating requirements, timelines, and deliverables across multiple stakeholders and regions.

Support the continuous enhancement of card-network programs by monitoring performance, highlighting risks, and recommending process refinements.

Act as the primary point of coordination for scheme-related initiatives, facilitating alignment and decision-making among internal stakeholders.

Requirements

Bring a minimum of five years of experience in program management, compliance, risk, operations, payments, or other cross-functional environments where structured execution is essential.

Demonstrate meticulous attention to detail to manage multiple workstreams, deadlines, and stakeholders simultaneously without dropping quality or accuracy.

Show proven follow-through and judgment shaped by experience within payments, fintech, financial services, or other regulated settings.

Possess a strong understanding of card-network monitoring, dispute and chargeback frameworks, fraud-related compliance, or merchant-risk governance concepts and practices.

Exhibit the ability to synthesize complex requirements into clear documentation and concrete actions that diverse teams can follow.

Prove you can drive structured programs with many dependencies while progressing work without direct authority, relying on coordination and communication.

Have the confidence to work with ambiguous requirements, clarify expectations, and translate them into actionable plans with measurable outcomes.

Demonstrate strong written and verbal communication skills to prepare documentation, lead discussions, and present updates to both technical and executive audiences.

Nice to have

Direct experience with ECP, ECM, VAMP, and related card-network programs that govern monitoring, disputes, and chargeback processes.

A background where payments, risk, compliance, operations, product, legal, and schemes compliance intersect, allowing you to understand and explain trade-offs.

A track record of contributing to initiatives that strengthen Financial Integrity and the broader Adyen ecosystem through thoughtful, scalable solutions.

Practical notes

This listing is based on SOURCE information only, and it reflects the content provided in the supplied context. Adyen is a Dutch payment company with the status of an acquiring bank that allows businesses to accept e-commerce, mobile, and point-of-sale payments, and it is listed on the stock exchange Euronext Amsterdam. The role is posted for Singapore, but remote arrangements and compensation specifics must be verified on the official application page. Applicants are encouraged to review the official posting to confirm duties, eligibility criteria, and location details for