Senior Solutions Consultant
Job description
About the role
6sense is looking for a Senior Solutions Consultant to join their team in a remote capacity across the United States. This role serves as a trusted advisor to customers, guiding them through the 6sense platform to unlock actionable insights for their revenue teams. The consultant will work closely with sales, customer success, and product teams to deliver tailored demonstrations, strategic guidance, and ongoing support throughout the customer lifecycle. Success in this position requires deep product knowledge, strong communication skills, and a genuine commitment to helping clients achieve their business goals.
Key facts
What you'll do
Conduct live product demonstrations that showcase the 6sense platform and its capabilities to prospective and existing customers.
Translate customer business challenges into clear use cases that highlight how 6sense can drive measurable outcomes.
Collaborate with the sales team to build technical proof points and respond to detailed customer questions during the evaluation process.
Create and deliver customized onboarding sessions that help new customers adopt the platform quickly and effectively.
Develop tailored demo environments and content that align with each customer's specific industry and use case.
Serve as a subject matter expert during customer meetings, webinars, and internal cross-functional discussions.
Gather customer feedback and relay insights to the product and engineering teams to inform future development priorities.
Support the customer success team by providing technical guidance and escalation support when complex issues arise.
Document customer interactions, use cases, and outcomes to build a knowledge base that benefits the broader team.
Travel occasionally to customer sites or industry events to represent 6sense and strengthen client relationships in person.
Requirements
Proven experience in a customer-facing consulting, solutions engineering, or sales engineering role within a SaaS or technology company.
Strong ability to communicate complex technical concepts to both technical and non-technical audiences with clarity and confidence.
Experience working with B2B sales processes and understanding of how revenue teams operate and make purchasing decisions.
Comfortable presenting to large groups and facilitating interactive workshops or training sessions for customers.
Able to manage multiple customer engagements simultaneously while maintaining a high standard of quality and responsiveness.
Bachelor's degree in a relevant field or equivalent practical experience in a technology or consulting environment.
Demonstrated ability to build trusted relationships with customers and stakeholders across different levels of an organization.
Self-motivated professional who thrives in a remote work setting and can manage time effectively without direct supervision.
Nice to have
Prior experience with account-based marketing platforms or revenue intelligence tools is a strong advantage.
Familiarity with data visualization and analytics concepts helps when explaining platform insights to customers.
Background in a specific vertical such as technology, financial services, or healthcare can add valuable perspective.
Experience creating demo scripts, slide decks, or other sales enablement materials that support the consulting workflow.
Skills & tools
Proficiency with presentation and demo tools to create engaging and interactive customer sessions.
Experience with CRM platforms to track customer interactions and manage engagement pipelines effectively.
Strong written and verbal communication skills for crafting clear documentation and delivering compelling presentations.
Ability to navigate cloud-based software environments and configure demo instances for different customer scenarios.
Familiarity with data analysis concepts to help customers understand insights generated by the platform.
Project management skills to organize multiple customer engagements and meet deadlines consistently.
Practical notes
This is a fully remote position based in the United States, offering flexibility to work from any location within the country.
The role may require occasional travel to customer sites or industry conferences, so a willingness to travel is important.
Candidates should expect to coordinate across multiple time zones given the distributed nature of the team and customer base.
The hiring process may include a technical presentation exercise and a live demonstration assessment to evaluate product knowledge and communication skills.