Office & People Operations Coordinator

About the role

As an , you will play a pivotal role in ensuring the smooth functioning of our office environment and supporting our team members. This position is ideal for someone who thrives in a dynamic setting and is passionate about enhancing employee experiences. You will be responsible for a variety of operational tasks that contribute to the overall efficiency of our organization, while also fostering a positive workplace culture. Your contributions will directly impact our team's productivity and satisfaction, making this an exciting opportunity for someone looking to grow in the field of operations and human resources.

Key facts

What you'll do

• Coordinate daily office operations to ensure a productive and welcoming environment for all employees.
• Manage office supplies and inventory, ensuring that all necessary materials are readily available for staff.
• Assist in the onboarding process for new hires, including preparing orientation materials and facilitating introductions to team members.
• Organize and schedule meetings, events, and team-building activities to promote collaboration and engagement among staff.
• Serve as the primary point of contact for employee inquiries related to office policies, procedures, and benefits.
• Collaborate with the HR team to maintain accurate employee records and assist with payroll processing as needed.
• Support the implementation of employee engagement initiatives and programs to enhance workplace culture.
• Monitor and address any facility-related issues, liaising with vendors and service providers to ensure timely resolutions.
• Assist in the development and maintenance of office policies and procedures to promote efficiency and compliance.
• Conduct regular office inspections to ensure a safe and organized work environment, addressing any concerns proactively.
• Help manage the office budget, tracking expenses and identifying opportunities for cost savings.
• Contribute to the continuous improvement of operational processes by providing feedback and suggestions based on employee experiences.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• A minimum of 2 years of experience in office administration or human resources, preferably in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent verbal and written communication skills, with a focus on customer service.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with HR software systems.
• Ability to work independently as well as collaboratively within a team.
• Strong problem-solving skills and a proactive approach to addressing challenges.
• Attention to detail and a commitment to maintaining confidentiality in all employee-related matters.
• Flexibility to adapt to changing priorities and a willingness to take on new responsibilities as needed.

Nice to have

• Experience with employee engagement tools and platforms.
• Knowledge of labor laws and regulations in Serbia.
• Previous experience in a tech or startup environment.
• Familiarity with project management software and tools.
• Fluency in English, both written and spoken; additional languages are a plus.

Skills & tools

• Strong interpersonal skills to build relationships with employees at all levels.
• Proficient in data management and reporting to track office metrics and employee engagement.
• Ability to create and maintain a positive office atmosphere that encourages teamwork and collaboration.
• Familiarity with health and safety regulations to ensure compliance in the workplace.
• Competence in using communication tools and platforms to facilitate remote collaboration.

Practical notes

• This position is based in Belgrade, and candidates must be eligible to work in Serbia.
• The role may require occasional after-hours or weekend work for special events or projects.
• Opportunities for professional development and growth within the company will be provided.
• Interested candidates should apply through the provided link, including a resume and cover letter outlining their relevant experience and motivation for the role.

META

Company: 3ap

Title: Office & People Operations Coordinator

Listed

location: Belgrade

Job type: Full-time