Digital Coordinator (BIM Coordinator

About the role

Willowinc is seeking a detail-oriented professional to assist in the deployment of our Operational AI platform for complex infrastructure. You will work within our Customer Engineering department to manage project data, coordinate cross-functional tasks, and ensure the successful delivery of digital twins for our clients. In this capacity, you will own the coordination of data flow between engineering teams and the digital twin platform, ensuring that all project information is accurate and accessible. You will be responsible for maintaining the integrity of building data as it transitions from design documentation to operational models. The role requires active participation in client deployment projects where your work will directly influence the reliability of the digital twin outputs. You will leverage structured processes to validate and organize information related to mechanical, electrical, and plumbing systems. This position is critical in bridging the gap between technical design and operational deployment through precise data management.

Key facts

What you'll do

• Orchestrate the configuration of digital twins by managing data inputs from active client deployment projects within the operational environment.
• Validate and process building data specific to HVAC, electrical, mechanical, and Building Management Systems to ensure consistency across project datasets.
• Conduct thorough reviews of 3D building models in Revit or Navisworks to verify spatial layouts and support the accurate creation of digital twins.
• Examine large datasets in Excel to identify discrepancies, resolve inconsistencies, and maintain strict data integrity throughout the project lifecycle.
• Liaise with internal departments to facilitate seamless system integrations, ensuring that technical requirements align with project objectives.
• Utilize AI tools to enhance documentation quality, streamline data processing workflows, and support technical problem-solving initiatives.
• Deliver daily status updates to the Team Leader regarding project progress, potential risks, and active blockers to maintain transparent communication.
• Provide constructive feedback to the Product and Engineering teams to help shape future platform capabilities and improve user workflows.
• Monitor project timelines and coordinate task schedules to ensure that digital twin milestones are met without compromising quality.
• Perform data validation checks across multiple platforms to confirm that information transferred between systems remains accurate and complete.
• Support the development of standardized processes for building data management to improve efficiency in future deployments.
• Collaborate with technical specialists to interpret complex requirements and translate them into actionable items for the digital twin environment.
• Document procedures and configurations related to digital twin creation to establish a reliable reference for future projects.
• Contribute to the continuous improvement of digital workflows by identifying bottlenecks and proposing data-driven optimizations.

Requirements

• Minimum of 3 years of experience in MEP engineering, building services, building automation, or technical project coordination within a relevant industry setting.
• Background in a SaaS or technology-enabled services environment where digital tools are central to operational workflows.
• Technical knowledge of building systems including HVAC controls, BMS, lighting controls, energy metering, IT/OT/IoT networks, and security/access control systems.
• Proficiency in data analysis and the ability to interpret large, fragmented datasets using tools like Excel or SQL to derive actionable insights.
• Strong verbal and written communication skills with the ability to simplify complex technical concepts for diverse stakeholders across organizational levels.
• High level of self-motivation and flexibility to adapt to changing priorities in a fast-paced work environment that demands quick turnaround times.
• Demonstrated ability to work independently while maintaining alignment with team objectives and project deliverables.
• Commitment to following established procedures while remaining open to process improvements that enhance digital twin accuracy.

Nice to have

• Engineering degree or background in mechanical, electrical, or plumbing systems to provide a strong technical foundation for data validation tasks.
• Experience with 3D modeling and BIM software such as Revit, Navisworks, or Archicad to support detailed model reviews and clash detection activities.
• Experience using AI tools like Claude to enhance individual productivity and streamline documentation processes effectively.

Practical notes

• This is a full-time position based in Manila.
• The role operates within standard business hours with expectations for daily availability during core collaboration times.
• Travel requirements are not specified, indicating that the position is primarily office-based with potential site visits as project needs arise.
• Candidates must meet all stated requirements as hard eligibility criteria for consideration.
• The selection process will prioritize candidates who demonstrate strong attention to detail and proven experience in digital coordination environments.