Digital Asset Coordinator

About the role

You own the end to end integrity of metadata for content and assets within WildBrain's systems, ensuring every record is accurate and complete. You own the configuration and maintenance of publishing channels and their settings inside content management environments. You own the execution of routine quality checks that protect data consistency and flag systemic issues. You own the intake and fulfillment of ad hoc requests for metadata updates, asset availability, and platform setup needs. You own close collaboration with New Content, Rights Management, Ingest QC, Finance, Channel Management, Marketing, and other stakeholders to keep the content library synchronized. You own the administration of user onboarding, offboarding, and access management across supported systems and platforms. You own the support for researching materials and requesting tapes from the physical library to ensure reference and licensing needs are met.

Key facts

What you'll do

• Enter, update, and maintain title, asset, localization, and related operational metadata across content and asset management systems managed by the team.
• Support the creation, configuration, and ongoing maintenance of channels or equivalent publishing entities within CMS environments.
• Maintain a high standard of data accuracy, consistency, and completeness across records in all systems.
• Perform routine quality checks to identify missing, inconsistent, or incorrect data, escalating issues as needed.
• Coordinate incoming ad hoc requests for metadata updates, content record changes, asset availability, and platform setup needs.
• Work closely with New Content, Rights Management, Ingest QC, Finance, Channel Management, Marketing, and other stakeholders to ensure timely and accurate updates to the content library.
• Assist with researching materials and requesting tapes from the physical library.
• Upload support materials to the Digital Asset Management (DAM) system.
• Administer user onboarding, offboarding, and access management across supported systems, including managing platform or channel-level permissions where applicable.
• Assist with onboarding new channels and partners by ensuring required data is uploaded and permissions and policies are correctly applied.
• Assist with system updates, process changes, or new tool rollouts by completing assigned tasks, validating data, and testing workflows.
• Flag recurring issues, system limitations, or workflow gaps to the Digital Asset Manager, providing clear examples and context.
• Contribute to the ongoing evolution of content operations by supporting new tools, systems, or workflows as introduced.

Requirements

• Experience in content operations, digital publishing operations, media library services, digital asset management, or a similar operational role.
• Back-end experience working in YouTube CMS is a bonus, specifically in operational areas including channel setup, permissions, and metadata accuracy considered an asset.
• Strong attention to detail and organization skills, with ability to manage data accurately across multiple systems.
• Familiarity with content management, title management, or metadata-driven systems is a plus.
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Comfort working across multiple systems and adapting to new processes and technologies.
• Eligibility to work in Canada without sponsorship is required.
• Current enrollment in or completion of relevant post-secondary education is required.
• A minimum of one year of related operational experience in a digital asset or content management context is required.
• Demonstrated ability to manage and reconcile detailed records in complex systems is required.
• Professional written and verbal communication skills in English are required for coordination and escalation.
• Reliable access to necessary equipment and software to perform remote or hybrid duties as assigned.

Nice to have

• Back-end experience in YouTube CMS for operational tasks such as channel setup, permissions, and metadata accuracy.
• Familiarity with content management, title management, or metadata-driven systems.

Practical notes

Hybrid work model; specific in office days may vary.

Eligibility to work in Canada without sponsorship is required.

Current enrollment in or completion of relevant post-secondary education is required.

A minimum of one year of related operational experience in a digital asset or content management context is required.