Staff Product Manager | Partners

About the role

This role defines and owns the multi-year product strategy for a mission-critical partner platform at global scale. You will lead a flagship product that serves over 100,000 partners worldwide through a partner portal. The role is remote within Brazil and requires living in the country. You will own the end-to-end lifecycle of complex B2B2C partner products, translating partner and business needs into clear product requirements and execution plans. The role sits at the intersection of operations, business growth, and technology, balancing competing priorities to deliver measurable outcomes. You will use research, data, and experimentation to make decisions under uncertainty and drive platform efficiency. You will also mentor other product managers and shape how AI and automation are integrated into partner workflows.

Key facts

What you'll do

Clarify partner operational workflows and build scalable self-service capabilities through a multi-year product vision that balances operations and business growth.

Scale platform efficiency and reduce partner friction by identifying opportunities to integrate AI and automation, such as intelligent support and operational insights.

Champion wellbeing at work by modeling personal practices that inspire partners and colleagues to prioritize work-life wellness.

Conduct qualitative partner research to build intuitive experiences grounded in a deep understanding of partner workflows and pain points.

Use quantitative metrics, customer funnels, and experimentation such as A/B testing to prioritize features and measure outcome impact.

Communicate clearly in English using synchronous and asynchronous methods to align cross-functional leaders and external partners.

Support internationalization and multi-country operational requirements by ensuring scalable software solutions that work across regions.

Apply AI tools in daily workflows and scale their use to power features such as automated tools, recommendations, and LLMs.

Mentor and coach other product managers to elevate the overall capability and effectiveness of the partner portfolio team.

Define the product roadmap and translate strategic objectives into execution plans that balance short-term needs with long-term vision.

Partner with engineering, design, and business teams to ensure alignment on priorities, dependencies, and success metrics.

Analyze market trends, competitor activity, and user feedback to identify new opportunities and inform product decisions.

Own key business metrics for the partner platform and drive initiatives that improve adoption, retention, and value realization for partners.

Establish feedback loops with customers and internal stakeholders to validate assumptions and iterate on product solutions.

Lead discovery and validation activities to test hypotheses and reduce risk before committing to large-scale development.

Requirements

You must bring 7+ years of product management experience launching and scaling complex digital products end-to-end.

Hands-on experience owning B2B2C SaaS, partner, or marketplace products with large external user bases is required.

You conduct qualitative partner research to build intuitive experiences grounded in an understanding of partner workflows.

You use quantitative metrics, customer funnels, and experimentation (A/B testing) to prioritize features and measure outcome impact.

You use English for clear synchronous and asynchronous communication to align cross-functional leaders and external partners.

You support internationalization and multi-country operational requirements through scalable software solutions.

You apply AI tools in daily workflows and scale their use to power features such as automated tools, recommendations, and LLMs.

You mentor and coach other product managers in your day-to-day work.

Practical notes

Remote work is enabled from anywhere within Brazil.

Typical interview steps

Product interviews often include a product sense round, an analytical round, and a behavioral round. Candidates may be asked to design a feature, prioritize a backlog, or estimate a metric. Some loops include a case exercise. Strong candidates show structured thinking and customer empathy. Interviewers want to see how you prioritize when everything matters. Walking through your decision criteria out loud is a strong habit in product interviews.

Good to know

Wellbeing at work is emphasized through structured benefits and culture.

The role relies on data, experimentation, and AI tools to drive partner outcomes.

Cross-functional collaboration spans regions and functions in a global team.

Career growth is supported through learning platforms and internal mobility.

Flexible work models and paid time off contribute to sustainable performance.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Product careers usually move from associate to product manager, then to senior, group, or director levels. Some people specialize in growth, platform, or enterprise products. Others move into general management. Success depends on shipped outcomes rather than shipped output. Product careers often reward generalists early and specialists later. Experience shipping measurable outcomes is the strongest signal for promotion.