WeLab Bank - Associate Product Manager, Digital Product

About the role

WeLab Bank is seeking a dedicated Associate Product Manager to join our dynamic Digital Product team. This position is ideal for individuals who are passionate about leveraging technology to enhance customer experiences in the banking sector. As an Associate Product Manager, you will play a crucial role in driving product development and innovation, ensuring that our digital offerings meet the evolving needs of our customers. You will collaborate closely with cross-functional teams, including engineering, design, and marketing, to deliver high-quality digital products that align with our strategic goals.

Key facts

What you'll do

• Collaborate with stakeholders to define product vision and strategy, ensuring alignment with the overall business objectives of WeLab Bank.
• Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for product improvement.
• Develop detailed product requirements, user stories, and acceptance criteria to guide the development process.
• Work closely with engineering teams to oversee the product development lifecycle, ensuring timely delivery of features and enhancements.
• Facilitate user testing and gather feedback to iterate on product design and functionality, enhancing user satisfaction and engagement.
• Monitor key performance indicators (KPIs) and product metrics to evaluate the success of digital products and inform future enhancements.
• Collaborate with marketing and sales teams to develop go-to-market strategies and promotional campaigns for new product launches.
• Assist in creating product documentation, including user guides and training materials, to support internal teams and customers.
• Stay updated on industry trends, emerging technologies, and best practices in product management and digital banking.
• Participate in agile ceremonies, including sprint planning, reviews, and retrospectives, to foster a collaborative and efficient development environment.
• Support the product manager in prioritizing the product backlog and making data-driven decisions to optimize product features.
• Engage with customers and stakeholders to gather insights and validate product concepts, ensuring that we meet their needs effectively.

Requirements

• Bachelor's degree in Business, Computer Science, or a related field.
• A minimum of 2 years of experience in product management or a related role, preferably in the fintech or banking sector.
• Strong understanding of digital product development processes and methodologies, including Agile and Scrum.
• Excellent analytical skills, with the ability to interpret data and make informed decisions.
• Proven ability to communicate effectively with technical and non-technical stakeholders.
• Experience with user experience (UX) design principles and methodologies.
• Familiarity with product management tools such as JIRA, Confluence, or similar platforms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• A proactive and adaptable mindset, with a passion for continuous learning and improvement.

Nice to have

• Experience in the banking or financial services industry, particularly in digital transformation initiatives.
• Knowledge of regulatory requirements and compliance issues related to digital banking.
• Familiarity with data analytics tools and techniques to drive product decisions.
• Previous experience working in a startup or fast-paced environment.
• Understanding of customer journey mapping and user-centered design principles.

Skills & tools

• Proficient in product management software and tools (e.g., JIRA, Trello, Asana).
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) for reporting and presentations.
• Familiarity with design tools such as Figma or Sketch is a plus.
• Excellent verbal and written communication skills in English; proficiency in Cantonese or Mandarin is an advantage.

Practical notes

• The position is based in Quarry Bay, Hong Kong, and requires a full-time commitment.
• Candidates must be eligible to work in Hong Kong; visa sponsorship is available for qualified applicants.
• WeLab Bank promotes a culture of innovation and collaboration, and we encourage applicants who are eager to contribute to our mission of redefining banking through technology.

If you are excited about the opportunity to shape the future of digital banking and meet the qualifications outlined above, we invite you to apply for the Associate Product Manager position at WeLab Bank. Join us in our journey to create exceptional banking experiences for our customers!

About the company

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