Senior Product Designer, Remix Planning

About the role

At Via, we are committed to transforming public transportation systems to enhance access to essential services such as employment, healthcare, and education. As a Senior Product Designer for our Remix platform, which specializes in transit planning and scheduling, you will be instrumental in redefining the future of public transport. This position involves collaborating with a dedicated team to tackle intricate transportation challenges, ensuring that your design efforts have a meaningful impact on how cities serve millions of commuters.

Key facts

What you'll do

• Lead the entire design process for complex planning workflows that aid transit agencies in creating and optimizing fixed-route and demand-responsive transit systems for millions of users worldwide.
• Work closely with product managers, engineers, and transit professionals to translate transportation planning challenges into intuitive, map-based solutions that clients rely on daily.
• Drive product strategy from initial research through to launch by conducting user studies, exploring various design concepts, prototyping, and transforming insights into polished, market-ready experiences.
• Shape the future of the Remix planning platform by identifying opportunities across products, establishing a long-term vision for user experiences, and informing roadmap decisions with a user-centric approach.
• Develop sophisticated workflows for enterprise users, balancing technical constraints, data-rich interfaces, and robust functionality while ensuring a high level of usability and design integrity.
• Improve product quality through meticulous interaction design, strong visual execution, design critiques, and valuable contributions to our design system.
• Collaborate with cross-functional teams to ensure that design solutions are feasible and aligned with business goals, fostering a culture of innovation and continuous improvement.
• Stay updated on industry trends and best practices in product design, integrating relevant insights into your work to enhance the user experience continually.

Requirements

• A minimum of 7 years of experience in designing complex SaaS, enterprise, or professional software products, with a portfolio that demonstrates comprehensive ownership from discovery through to launch.
• Strong systemic thinking skills, with the ability to distill complex and information-dense workflows into user-friendly product experiences.
• Exceptional interaction and visual design skills, with a portfolio that includes detailed wireframes, interactive prototypes, and high-quality product experiences.
• Proficient in leveraging research, data, and experimentation to inform product direction while balancing user needs, technical limitations, and business objectives.
• Proven ability to work collaboratively in a fast-paced environment, effectively managing multiple projects and deadlines.
• Strong problem-solving skills, with a focus on user-centered design principles and methodologies.

Nice to have

• Experience with emerging AI-driven design tools and workflows, along with an interest in how AI can enhance design exploration and collaboration while maintaining high standards of quality.
• Familiarity with accessibility standards and best practices in design, ensuring that products are usable by a diverse range of users.
• A background in transportation or urban planning, providing context and insight into the unique challenges faced by transit agencies.

Skills & tools

• Excellent collaboration skills, enabling you to work effectively with product managers, engineers, and clients to address challenging problems.
• Ability to clearly articulate design rationale, actively seeking feedback early in the design process, and mentoring peers through constructive critique.
• A proactive and inquisitive mindset, comfortable navigating ambiguity and taking ownership of challenges without waiting for direction.
• Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite, along with experience in user research methodologies and usability testing.

Practical notes

• Salary Range: $175,000-$200,000, based on the candidate's experience and expertise. This figure excludes equity or variable compensation where applicable.
• A comprehensive benefits package is offered, including free medical plans, 401K matching, catered lunch on Wednesdays, and various additional perks.

Via is proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences.