Account Director, Central US (Remote)

About the role

At Via, we are dedicated to transforming transportation on a global scale. As the Account Director for the Central US region, you will play a pivotal role in representing our company to partners, nurturing strong relationships that contribute to sustainable revenue growth. This position requires you to provide strategic insights on both operational and product-related matters while ensuring our partners' needs are effectively communicated within Via. You will also be responsible for meeting specific revenue targets.

Key facts

What you'll do

• Develop a comprehensive strategic vision for partners by assessing their strengths and weaknesses, enabling them to reach ambitious goals.
• Build and maintain deep, trust-based relationships with partners by understanding their challenges, proposing effective solutions, and identifying opportunities for service growth and increased revenue.
• Regularly analyze service performance metrics to provide partners with actionable insights that improve service quality and operational efficiency.
• Lead negotiations for contract renewals and service expansions to enhance annual revenue from existing partnerships.
• Employ research and analytical abilities to navigate the complexities of your market, creating persuasive business cases for our platform and demonstrating our value across various sectors.
• Collaborate closely with clients as a strategic partner, aiding them in formulating regional transit plans and pinpointing funding opportunities.
• Act as a liaison between partners and internal teams, ensuring that partner feedback is incorporated into product development and service enhancements.
• Monitor industry trends and competitor activities to identify potential threats and opportunities, adjusting strategies accordingly.
• Provide training and support to partners on Via's products and services, ensuring they maximize the benefits of our offerings.
• Prepare and deliver presentations to stakeholders, showcasing the impact of our solutions on their operations.
• Participate in industry events and conferences to represent Via and expand professional networks.

Requirements

• A minimum of 10 years of experience in client-facing roles, demonstrating a successful track record in Sales, Business Development, Consulting, or similar fields, ideally with experience in the public sector.
• Exceptional relationship-building capabilities, with the ability to remain calm under pressure and celebrate partner successes.
• Strong verbal and written communication skills, proficient in engaging stakeholders, delivering product demonstrations, and crafting compelling proposals.
• Comfortable working with data; capable of extracting insights from complex datasets and translating them into practical recommendations.
• Solid commercial acumen, with the ability to discern when to advocate for a deal and when to find common ground.
• Self-driven and dependable, thriving in fast-paced environments and embracing challenges with a proactive mindset.
• Team-oriented, contributing as an individual while also mentoring peers and celebrating team achievements.
• Experience in renewals, upselling, and fostering relationships with senior leaders and executives.
• Willingness to travel 25-50% of the time as required.

Compensation and Benefits

• Salary range: $160,000-$210,000, commensurate with experience and qualifications. Total compensation includes variable pay and equity options.
• Comprehensive health coverage, including affordable dental and vision insurance plans.
• A 401(k) plan featuring a generous company match and a favorable vesting schedule.
• Fully paid parental leave for new parents, with options for extended leave.
• Additional perks such as family planning support, mental health resources, pet insurance, and wellness benefits.
• 20 days of paid time off (PTO) each year.

At Via, we are committed to creating technology that revolutionizes the way people move. Our mission is to develop modern public transportation systems that improve access to jobs, healthcare, and education. With our advanced suite of products, we empower transit systems to succeed. Our diverse teams, which include engineers, data scientists, product managers, and transit specialists, deliver AI-driven software and innovative operations to partners around the world. Founded in 2012, Via designs solutions that digitize and automate transportation networks, including fixed-route buses, microtransit, paratransit, and more.

If you are passionate about modernizing transportation and solving complex challenges, we invite you to apply. Even if your experience does not perfectly align with every requirement, we encourage you to submit your application, as you might be the perfect fit for this or other roles.

Ready to join us?

Via is an equal opportunity employer.