Team Manager - Commercial Content
Job description
About the role
You will lead a team focused on the implementation and delivery of next generation technologies within the Veeva Commercial Content organization. This role owns the end to end execution of projects that modernize solutions by delivering highly personalized and compliant content faster with AI for life sciences customers. You will manage with a focus on operational excellence while ensuring both customer and employee success through hands-on leadership. You will cultivate a positive and productive environment by driving new practices that support ongoing adoption of new features and capabilities. In this position, you will become an expert on our people, products, and processes and obtain certification in our solutions. You will create innovative collateral to support live customers and partner with global and cross functional teams to provide the best possible outcomes. Are you ready to leverage your leadership to bring innovation to our customers in Life Sciences?
Key facts
What you'll do
Execute strategic project plans to implement Veeva Commercial Content solutions for customers in the life sciences sector.
Champion operational excellence by managing timelines, resources, and deliverables to ensure successful adoption of AI powered features.
Partner with global and cross functional teams to align on objectives and drive the best possible outcomes for live customers.
Lead hands on initiatives that modernize content management processes and remove barriers to customer success.
Cultivate a productive environment by coaching team members and fostering collaboration across organizations.
Obtain certification in Veeva solutions to deepen expertise and provide informed guidance to customers and stakeholders.
Create innovative collateral that clearly communicates the value of new capabilities and supports customer adoption.
Drive new practices that encourage ongoing adoption of new features and capabilities within commercial content workflows.
Monitor customer feedback and translate insights into actionable improvements for products and processes.
Support the transformation of MLR through AI solutions that deliver faster, more compliant content to life sciences customers.
Ensure compliance and quality standards are met while enabling speed and efficiency in solution delivery.
Act as a subject matter expert on people, products, and processes to remove obstacles and unblock team progress.
Lead by example through hands on involvement in implementation tasks and strategic planning activities.
Requirements
You must be legally authorized to work in the United States without sponsorship, and you must not require work authorization sponsorship for this role now or in the future.
You must reside in the United States.
You must be willing to travel as required for customer visits, team meetings, and industry events.
You must be willing to participate in training and certification programs to maintain expertise in Veeva solutions.
You must have experience leading teams through complex implementation projects in a SaaS environment.
You must demonstrate a strong commitment to operational excellence and high standards of quality.
You must be able to communicate effectively with both technical and non technical stakeholders.
You must be comfortable working in a fast paced, mission driven organization that prioritizes speed and innovation.
Nice to have
Experience with AI technologies and their application in life sciences content management.
Background in public benefit corporations or mission driven organizations.
Prior certification or deep familiarity with life sciences compliance frameworks.
Experience with global and cross functional team collaboration in a remote or hybrid environment.
Practical notes
This is a remote, US based position with required travel.
You must be available to work during standard business hours as determined by Veeva policies.
Travel requirements may include domestic and international destinations depending on customer needs.
Participation in training and certification programs is mandatory to maintain role proficiency.
Candidates must meet all eligibility requirements without exception to be considered for this position.
The role supports Veeva's commitment to transforming the life sciences industry through innovative solutions.
All decisions regarding pay, benefits, and employment terms will be made in accordance with applicable laws and company guidelines.
Candidates should be prepared to demonstrate hands on experience with implementation and stakeholder management.
This position plays a key role in ensuring customer success and driving adoption of new capabilities.
You will be expected to contribute to a culture of collaboration, speed, and doing the right thing.
The role offers opportunities for professional growth through certification and exposure to enterprise level problem solving.
You will work alongside cross functional partners to align on strategic priorities and execution plans.
This position requires a high level of ownership and accountability for project outcomes and team performance.
Success in this role will be measured by your ability to lead initiatives that deliver value to customers and support business growth.
You will be part of a team that is dedicated to making a positive impact on customers, employees, and communities.
The role provides the flexibility of a Work Anywhere model while maintaining expectations for collaboration and results.
You will engage with industry leaders and contribute to conversations that shape the future of life sciences technology.
This position is critical to maintaining Veeva's reputation for speed, innovation, and customer focus.
You will have the chance to build a track record of execution excellence in a high growth environment.
The role supports ongoing efforts to modernize commercial content processes and deliver tangible value to customers.
You will be expected to balance strategic thinking with detailed execution to achieve project goals.
This position requires resilience, adaptability, and a commitment to continuous improvement.
You will play a key role in ensuring that AI solutions are implemented effectively and drive real world outcomes.
The role provides exposure to advanced technologies and the opportunity to influence product direction.
You will contribute to the success of Veeva's mission driven approach to transforming the life sciences industry.
This position is part of a growing organization that values employee success and career development.
You will have opportunities to mentor team members and develop leadership skills through practical experience.
The role requires a strong understanding of customer needs and the ability to translate those needs into actionable solutions.
You will work in a dynamic environment where speed, quality, and compliance are essential.
This position offers the flexibility of remote work while maintaining a focus on collaboration and results.
You will be part of a team that is committed to making a positive impact on the life sciences industry.
The role provides the chance to work on cutting edge technology and contribute to innovative solutions.
You will be expected to uphold the highest standards of integrity and customer focus in all interactions.
This position is ideal for candidates who are passionate about transforming the life sciences industry through technology.
You will have the opportunity to lead meaningful projects that have a direct impact on customers and the company.
The role requires a balance of strategic vision and operational execution to drive successful outcomes.
You will be part of a team that values speed, innovation, and doing the right thing.
This position offers the chance to build a strong professional foundation in the life sciences technology sector.
You will contribute to the ongoing evolution of Veeva's commercial content solutions.
The role provides opportunities for professional growth and development within a mission driven organization.
You will work with cross functional partners to ensure successful implementation of solutions.
This position requires a commitment to excellence and a willingness to take on challenging assignments.
You will play a key role in supporting the transformation of MLR through innovative AI solutions.
The role provides exposure to enterprise level problem solving and strategic decision making.
This position is part of a fast growing organization that is shaping the future of life sciences technology.
You will have the opportunity to lead projects that make a meaningful difference in the lives of patients.
The role requires a strong commitment to customer success and operational excellence.
You will work in a dynamic environment where collaboration and innovation are essential.
This position offers the flexibility of remote work while maintaining high standards of performance.
You will be part of a team that is dedicated to transforming the life sciences industry through technology.
The role provides opportunities to influence product direction and contribute to strategic initiatives.
You will be expected to lead by example and demonstrate strong leadership skills.
This position is designed for candidates who are passionate about technology and life sciences.
You will have the chance to build a career in a mission driven organization that values innovation and excellence.
The role requires a strong understanding of SaaS implementation and customer success practices.
You will work alongside experienced professionals who are committed to driving customer success.
This position offers the chance to lead impactful projects in a growing industry.
The role provides exposure to advanced technologies and industry best practices.
You will contribute to the ongoing success of Veeva's commercial content solutions.
The position requires a commitment to continuous learning and professional development.
You will play a key role in ensuring the success of implementation projects and customer satisfaction.
This role offers the opportunity to make a meaningful impact in the life sciences industry.
The position requires a strong commitment to quality, speed, and customer focus.
You will work in a fast paced environment where execution excellence is essential.
This position provides the chance to lead a team and drive innovation in commercial content solutions.
You will be part of a team that is dedicated to making a positive impact on customers, employees, and communities.
The role provides opportunities for professional growth and development within a growing organization.
You will contribute to the transformation of the life sciences industry through innovative solutions.
This position requires a strong commitment to operational excellence and customer success.
You will work on projects that have a direct impact on the speed and quality of content delivery for life sciences customers.
This role offers the chance to build a career in a mission driven, high growth environment.
You will be expected to lead with integrity and uphold the values of the organization.
This position provides exposure to strategic initiatives that shape the future of life sciences technology.
You will have the opportunity to lead meaningful change within the organization and for customers.
The role requires a strong commitment to collaboration and cross functional teamwork.
You will work in a dynamic environment where adaptability and resilience are essential.
This position offers the chance to contribute to innovative solutions that transform the life sciences industry.
You will be part of a team that is focused on delivering high quality, compliant content faster with AI.
The role provides opportunities for professional growth and leadership development.
You will contribute to the success of Veeva's mission driven approac