Pre Sales Manager

About the role

The role shapes experience innovation and pushes boundaries across global pursuits. The position drives transformation for recognized brands through strategy, governance, and execution.

Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.

Key facts

What you'll do

Coordinate sustainability, information-security, and compliance questionnaire responses and maintain approved content for due diligence.

Build presales maturity across the business unit in retail and luxury retail domains.

Demonstrate expertise in omnichannel commerce, e-commerce platforms, Salesforce multi-cloud, Oracle POS, and broader retail technology.

Apply Agile, SAFe, Kanban, Lean, and Hybrid frameworks across development, managed services, and test factory-QA streams.

Use responsive platforms, RFP360, and proposal automation tools with AI-assisted response generation under governance.

Requirements

15+ years of overall experience with substantial time in presales, bid management, or solution consulting within IT services, consulting, or technology.

Demonstrated track record leading large, complex, multi-tower RFI/RFQ/RFP pursuits and winning strategic deals.

Experience owning bid/no-bid qualification and deal-approval governance.

Strong experience in effort estimation, pricing, and deal shaping across T&M, Fixed Price, and Hybrid models.

Exposure to contract and commercial risk review including MSA/SOW terms, liability, IP, SLAs, and data protection.

Track record supporting orals, BAFO negotiations, and clean transition to delivery.

Domain exposure to Retail, Luxury Retail, and Omnichannel programs.

Proven ability to work across onsite, sales, delivery, finance, and legal stakeholders in a global environment.

Experience building and leading presales/bid teams and establishing governance and reusable assets.

Familiarity with partner ecosystems and program management, with Oracle OPN experience as a strong plus.

Bachelor's degree required; MBA or equivalent business qualification preferred.

Practical notes

This role is based in Bengaluru for a full-time position.

You will work under hybrid work policies as defined locally.

The role may involve travel as needed.

Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Good to know

The role focuses on pre-sales strategy, bid management, and proposal delivery in enterprise IT services.

Expect work with retail and luxury retail domains using commerce platforms, CRM, and point-of-sale systems.

Tools include RFP/proposal automation, content libraries, and AI-assisted drafting with human oversight.

Methodologies span Agile, SAFe, Kanban, Lean, and Hybrid approaches.

Success is measured by win rate, cycle time, pipeline quality, and reusable asset adoption.

Questions to ask

Good questions to ask the employer in the interview: what does success look like in the first six months, how is the team structured, what is the current biggest challenge, and how are decisions made. Asking about growth paths and the review process is also well received. Employers expect questions, and good ones show preparation.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.