Principal Solution Deployment Strategist

About the role

We are seeking a Principal Solution Deployment Strategist to join our newly established Healthcare Vertical Solutions team. This role is critical in spearheading the deployment of AI-driven automation solutions tailored for healthcare systems and payers. You will play a pivotal role in managing key customer interactions and shaping the strategic approach to healthcare solution deployment, acting as a liaison between product strategy, customer success, and the broader healthcare transformation landscape.

Key facts

What you'll do

• Oversee the deployment process for UiPath's most significant healthcare clients at a senior executive level, ensuring alignment with their strategic goals.
• Cultivate and maintain robust relationships with high-level healthcare executives, including Chief Information Officers (CIOs) and Chief Financial Officers (CFOs).
• Assist clients in formulating comprehensive automation strategies that extend beyond isolated workflows, focusing on long-term objectives.
• Convert intricate organizational challenges into scalable, AI-driven solutions tailored for the healthcare sector.
• Direct the complete deployment strategy for large-scale healthcare implementations, ensuring seamless integration and execution.
• Conduct thorough discovery sessions with a diverse range of stakeholders, including clinical, operational, financial, and technical teams.
• Create detailed implementation plans that cater to multiple hospitals, service lines, or payer groups, ensuring all aspects are covered.
• Tackle complex business challenges by harmonizing customer requirements with technical capabilities and product functionalities.
• Recognize recurring patterns across various deployments to develop reusable methodologies that enhance efficiency.
• Produce deployment playbooks, best practices, templates, and reference architectures to standardize processes.
• Streamline successful client implementations to accelerate future deployment timelines and enhance overall efficiency.
• Maintain consistency across the Healthcare Vertical Solutions team to ensure a unified approach to client engagements.
• Act as the primary advocate for customers within the Product and Engineering teams, ensuring their needs are prioritized.
• Influence the product roadmap by providing insights derived from enterprise deployment experiences.
• Validate new product concepts with clients prior to their general release to ensure market readiness.
• Prioritize investment decisions based on market demands and insights gained from deployment experiences.
• Contribute innovative ideas regarding the future of AI-driven Revenue Cycle automation.
• Represent UiPath at executive briefings, industry conferences, and other significant events to showcase our solutions.
• Mentor fellow Deployment Strategists, offering coaching and technical support to enhance team capabilities.
• Help position UiPath as a frontrunner in the realm of AI automation within the healthcare sector.

Requirements

• A minimum of 10 years of experience in Healthcare Revenue Cycle Management, healthcare technology, consulting, or enterprise software.
• In-depth understanding of Revenue Cycle processes, including Denials Management, Prior Authorization, Claims Submission, Revenue Integrity, Referral Management, Charge Capture, Appeals, and Payer Operations.
• Significant experience leading enterprise software implementations in health systems or payer organizations, demonstrating a strong command of the process.
• A proven history of managing complex customer engagements from initial discovery phases through to large-scale deployment.
• Strong executive presence with the capability to provide strategic advice to senior healthcare leaders on operational transformation initiatives.
• Comprehensive knowledge of healthcare interoperability standards, including HL7, FHIR, HIPAA, and CMS regulations.
• Experience in balancing customer outcomes with product strategy while ensuring long-term platform scalability.
• Exceptional skills in communication, facilitation, and organizational leadership, enabling effective collaboration across teams.

Nice to have

• Experience in implementing AI-driven solutions within the healthcare sector.
• Familiarity with enterprise automation platforms such as UiPath, Microsoft Power Platform, ServiceNow, or Salesforce.
• Direct collaboration experience with Product Management and Engineering teams to drive innovation.
• Consulting experience focused on leading healthcare transformation projects.
• Background in developing repeatable deployment methodologies applicable across multiple enterprise clients.

Skills & tools

• Proficiency in AI-powered automation technologies
• Expertise in Revenue Cycle Management processes
• Knowledge of HL7 and FHIR standards
• Understanding of HIPAA and CMS regulations
• Experience with enterprise software implementation strategies

Practical notes

This position is based on-site in Bellevue. Applications will be reviewed continuously, and there is no set deadline for submission. The application period may close if a suitable candidate is identified or if there is a high volume of applications. UiPath is committed to providing reasonable accommodations for candidates who request them during the application process.