IT Internal Auditor

About the role

Join Twilio as an IT Internal Auditor to support our SOX program and operational audits. We are seeking an individual with strong IT audit and SOX compliance experience to contribute to a growing, collaborative team. This role is instrumental in ensuring the integrity of our information technology systems and processes.

Key facts

What you'll do

• Examine and validate key IT general controls, including user access management and change control procedures, to ensure adherence to Sarbanes-Oxley requirements.
• Evaluate IT application controls within essential business systems, focusing on data accuracy and completeness, and system-generated reports.
• data analysis techniques to identify patterns, discrepancies, and control weaknesses within large datasets from critical systems.
• Partner with internal departments such as IT, Security, and Business Units, as well as external auditors, to define audit scopes, communicate findings, and oversee the implementation of corrective actions.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Accounting, Data Science, or a related field.
• A minimum of 2 years of experience in IT auditing, SOX compliance, or internal control assessments.
• A solid understanding of Sarbanes-Oxley (SOX) regulations, internal auditing principles, accounting practices, COSO framework, and risk assessment methodologies.
• Proficiency in project management within fast-paced environments, with the ability to manage tasks independently and as part of a team, including overseeing contractors.
• Capability to conduct full internal audits, from planning and risk identification to control testing and report writing.
• Strong verbal and written communication abilities, with the capacity to explain technical subjects to non-technical audiences.
• Ability to work autonomously and collaboratively, requiring minimal direction and providing guidance to other team members.

Nice to have

• Familiarity with ERP systems, Okta, Workday, Oracle, ServiceNow, Salesforce, and custom-built applications.
• Possession of a professional certification such as CISA, CIA, or in data analytics.
• Previous experience supporting global audit teams or working within SOX compliance frameworks internationally.
• Experience with data analytics software and tools.

Skills & tools

• IT General Controls (ITGCs)
• Application Controls
• Sarbanes-Oxley (SOX)
• Data Analytics
• Project Management
• Risk Assessment
• COSO Framework

Practical notes

• Salary range: CAD $68,160.00
• CAD $85,200.00 per year.
• Target Bonus: 10% (when applicable).
• Travel: Approximately 5% is anticipated for team and customer engagement.
• Benefits include competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program, with specific offerings varying by location.

About the company

Twilio Inc. is a cloud communications business headquartered in San Francisco, California. The organization creates programmable tools that allow applications to handle voice calls and text messages. Developers use these web service application programming interfaces to build customized contact methods directly into software. Through these digital connections, systems can send outgoing SMS alerts, receive incoming texts, place phone calls, and accept incoming voice communications. Cloud infrastructure replaces traditional telecommunication hardware with internet-based services. Businesses depend on these digital networks to interact with clients, send account notifications, and manage service operations. Software applications require flexible tools to handle these interactions across different regions. Developers build workflows that automate routine outreach and streamline live phone conversations. As corporate communication shifts online, web-based tools help bridge the gap between software platforms and standard telephone networks. Teams working in this space focus on creating stable software connections, supporting developer communities, and keeping message flows active. Joining an American tech firm in this sector means contributing to software that connects people through everyday phone and text technology. Employees help maintain the underlying digital framework that allows modern software programs to transmit audio calls and text data efficiently across the internet. Company roles center on building digital communication options that help businesses stay connected with their audience through simple internet interfaces.