SVP, Global Revenue Operations & Enablement

About the role

This executive role is responsible for architecting the global operational spine that powers Trustly's go-to-market engine at scale. You will own the singular system of record, the unified forecast discipline, and the centralized enablement framework that ensures consistency across all markets and segments. The position grants binding authority over the CRM system of record, forecasting methodology, compensation design, territory strategy, and quota logic as the business expands internationally. This is a foundational build role intended to consolidate a fragmented function into a coherent worldwide structure that can operate efficiently at global volume. You will establish the standards, controls, and playbooks that allow the revenue organization to scale predictably while maintaining agility. The role requires a partnership with the Chief AI Officer to embed intelligent automation into the core revenue processes. You will be the primary architect of the global sales kickoffs and the central communication rhythm that aligns all regions. Success is defined by a transparent, trustworthy data foundation and a revenue engine that operates with machine-like precision and human insight.

Key facts

What you will do

Architect the end-to-end CRM architecture, ensuring data integrity, process design, and user adoption to establish one global data model that serves all businesses and regions without exception.

Install a single, enterprise-wide forecast methodology and operating rhythm, incorporating structured pipeline reviews and calibrated forecast calls, to provide leadership with a real-time, trustworthy view of attainment and risk.

Design and steward the global compensation framework, territory model, and quota-setting methodology in partnership with Finance and the regional General Managers to ensure fairness and strategic alignment.

Build the global enablement function from the ground up, covering onboarding, ongoing skills development, product and market readiness, and sales methodology, to measurably reduce ramp time and increase seller productivity and confidence.

Lead the strategic application of AI to the revenue engine, including agentic prospecting, forecast automation, enablement copilots, and CRM intelligence, in close partnership with the Chief AI Officer to drive scalable efficiency.

Own the design and execution of global and regional sales kickoffs, ensuring consistent messaging, tool adoption, and readiness across all markets and product lines.

Establish the cadence of go-to-market communication, ensuring that insights, playbooks, and performance data flow seamlessly between headquarters and regional teams to drive continuous improvement.

Define the key performance indicators and data quality standards that govern the revenue operations function, creating a culture of accountability and transparency.

Partner with legal, finance, and product leaders to ensure that revenue operations policies comply with regional regulations and internal governance frameworks.

Champion a test-and-learn mindset within the revenue operations function, using data to iterate on processes, technology, and training to drive incremental gains.

Identify and mitigate operational risks early, implementing controls and safeguards that protect the integrity of the sales pipeline and forecast.

Serve as the central expert on revenue operations best practices, mentoring senior leaders and influencing decision-making across the organization.

Drive the integration between payment data, CRM, and enablement platforms to create a seamless feedback loop between the transaction layer and the sales function.

Champion diversity of thought and collaboration within the revenue operations team, fostering an environment where complex problems are solved through collective intelligence.

Requirements

You are a senior GTM operations leader who has built, not merely managed, a global RevOps or Sales Ops and Enablement function, ideally through a period of scaling or restructuring in a high-growth environment.

You are comfortable operating in ambiguity from a partial starting point, with the judgment to standardize a global operating system without over-standardizing local go-to-market practice and autonomy.

You have demonstrated experience operating across multiple regions while respecting distinct market dynamics, regulatory realities, and cultural nuances.

You possess deep fluency in Salesforce architecture and governance, including object relationships, data models, automation, and reporting, beyond basic user proficiency to an expert level.

You have credibility in designing compensation and territory structures, with the executive presence to uphold a binding framework against pushback from strong regional leaders and stakeholders.

You bring financial-services, payments, or regulated-industry GTM experience that informs how you structure controls, transparency, and risk management in the revenue function.

You have a proven track record of using data to drive decisions, balancing quantitative rigor with qualitative insight to solve complex operational problems.

You communicate with precision and empathy, able to influence without authority and align senior stakeholders around a common operating model.

Nice to have

A background in regulated industries that informs how you structure controls, transparency, and auditability within the revenue operations function.

Experience implementing AI-driven revenue operations tools and understanding their practical applications and limitations.

A history of working in a global B2B SaaS or high-tech environment that required tight alignment between sales, finance, and operations.

Practical notes

Details What you'll do

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.