Territory Account Executive, SMB

About the role

As a Territory Account Executive focused on Small and Medium-sized Businesses (SMB) at Toast, you will play a crucial role in driving revenue growth and expanding our customer base. Your primary responsibility will be to engage with potential clients, understand their unique needs, and present tailored solutions that enhance their operations. This position is ideal for individuals who thrive in a fast-paced environment and are about helping businesses succeed through innovative technology.

Key facts

What you'll do

• Develop and maintain a pipeline of prospective SMB clients through proactive outreach and relationship-building efforts.
• Conduct thorough needs assessments to understand the specific challenges and goals of potential clients, ensuring a personalized approach to each sales opportunity.
• Present Toast's suite of products and services to SMBs, demonstrating how our solutions can streamline their operations and drive growth.
• Collaborate with cross-functional teams, including marketing and customer success, to ensure a onboarding experience for new clients.
• CRM tools to track sales activities, manage leads, and report on progress against sales targets.
• Participate in industry events and networking opportunities to promote Toast and establish connections within the SMB community.
• Provide ongoing support and education to clients post-sale, ensuring they maximize the value of our solutions.
• Stay informed about industry trends, competitive landscape, and product updates to effectively communicate value propositions to clients.
• Meet and exceed monthly and quarterly sales quotas, contributing to the overall success of the sales team.
• Engage in continuous learning and professional development to enhance sales skills and product knowledge.
• Foster strong relationships with clients to encourage repeat business and referrals.
• Act as a brand ambassador for Toast, embodying our values and mission in all interactions with clients and prospects.

Requirements

• A minimum of 3 years of experience in sales, preferably in a B2B environment, with a focus on SMBs.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Experience using CRM software to manage sales processes and customer relationships effectively.
• Ability to work independently and as part of a team, demonstrating initiative and a proactive approach to problem-solving.
• Familiarity with the restaurant or hospitality industry is a plus, but not mandatory.
• Excellent organizational skills, with the ability to manage multiple priorities and deadlines effectively.
• A results-oriented mindset, with a passion for helping businesses succeed through technology.
• Willingness to travel within the designated territory as needed to meet clients and prospects.

Nice to have

• Experience in a startup or fast-growing company environment, demonstrating adaptability and resilience.
• Knowledge of Toast's products and services, or similar point-of-sale systems and business management solutions.
• Previous experience in a customer-facing role, providing insights into client needs and expectations.

Skills & tools

• Proficiency in CRM software (e.g., Salesforce, HubSpot) for managing leads and tracking sales activities.
• Strong presentation skills, with the ability to convey complex information in an understandable manner.
• Familiarity with sales enablement tools and techniques to enhance productivity and effectiveness.
• Basic understanding of digital marketing concepts and strategies to support lead generation efforts.

Practical notes

• This position is based in Fort Wayne, IN, and may require occasional travel within the assigned territory.
• Toast is committed to fostering a diverse and inclusive workplace, encouraging applicants from all backgrounds to apply.
• The salary for this role will be competitive and based on experience, with additional performance-based incentives.
• Interested candidates can apply through the Toast careers page at the provided link.

Join Toast as a Territory Account Executive and be part of a dynamic team that is transforming the way SMBs operate in the restaurant industry. Your expertise and passion for sales will help us empower businesses to thrive and succeed with our innovative solutions.