Field Account Executive East London

About the role

You will own the end-to-end sales cycle for restaurant customers located in the East London area, driving new business growth through consultative outreach. You will prospect and qualify prospects, translating their unique operational challenges into a tailored Toast solution that helps their business thrive. You will leverage your deep product knowledge to conduct compelling demos and build strong, long-term relationships with restaurateurs. You will partner closely with internal teams to ensure smooth deal execution and post-sale delivery alignment. You will utilize data and Salesforce to manage your pipeline, forecast accurately, and continuously refine your strategy. You will stay fluent in the competitive landscape, positioning Toast as the best platform for restaurant adaptation and control. You will embody the builder mindset, using feedback and AI tools to improve your sales approach every day.

Key facts

What you'll do

Generate a list of prospective restaurants and manage the entire sales cycle from initial call to close, with experience in self-sourcing clients being a huge plus.

Conduct in-depth discovery and demos, developing a customized solution that aligns with the specific needs of each prospect.

Partner with cross-functional teams across the business to ensure that expectations set during the sales process are met in delivery.

Leverage Salesforce as our CRM to manage all sales activities, pipeline stages, and forecasting with precision.

Understand the competitive landscape and determine how to best position Toast in the market to win new business.

Build strong, consultative relationships with restaurant owners and operators to uncover pain points and drive value.

Use a data-driven approach to prioritize targets, track activities, and optimize your sales performance over time.

Communicate clearly and persuasively with stakeholders at all decision-making levels within fast-paced restaurant environments.

Maintain a disciplined sales cadence, following up consistently to move opportunities toward closure.

Embrace a fast-paced, entrepreneurial environment where you take initiative and collaborate closely with your team.

Be self-motivated, creative, and flexible, adapting your approach as market conditions and customer needs evolve.

Demonstrate general technical proficiency with software to learn and adopt new tools quickly in a high-growth setting.

Requirements

You must have 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a related field and industry.

Since this is a field position, you must have reliable transportation (will reimburse for mileage) to travel across East London and surrounding areas.

You must possess strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels.

You must have a proven track record of success in meeting and exceeding goals in a performance-driven context.

You must be able to work effectively in a fast-paced, entrepreneurial and team environment that demands agility.

You must be self-motivated, creative, and flexible, showing resilience in the face of shifting priorities.

You must demonstrate general technical proficiency with software to navigate our systems and tools efficiently.

Experience with Salesforce CRM is nice to have, which would help you manage pipeline and reporting more effectively.

Practical notes

This role is a field sales position with 80% of your time spent in the field and 20% working from home.

Reliable transportation is required, with mileage reimbursement provided for travel across your territory.

There are no specific hours, travel restrictions, visa, or deadlines stated in the source material.

AI at Toast

At Toast we are Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it is a core part of our culture.

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. You can learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more, visit https://careers.toasttab.com/ai-in-hiring.

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast.