Marketing Operations Coordinator

About the role

The Marketing Operations Coordinator at The Global Talent Co. serves as the critical operational backbone for the Product Marketing team, ensuring all systems and documentation run with precision. This individual is responsible for implementing and maintaining existing workflows rather than creating new strategies, focusing on execution excellence. The role acts as the central coordination point for systems, documentation, and project tracking across the organization. Success is defined by clean systems, visible project progress, and clear communication for all stakeholders involved. You will own the day-to-day organization within Asana, which includes managing workflows, request intake, project hygiene, and documentation integrity. Building and maintaining project documentation, status reports, and process guides will be part of your daily work to ensure clarity and alignment across teams. You will support the ongoing cleanup, organization, and maintenance of our team knowledge base in Guru to keep information current and accessible. Keeping reviews, customer interviews, and product feedback organized for easy access and retrieval will be a regular duty. You will monitor campaign performance and assist in compiling reporting and optimization suggestions to support data-driven decisions. Observing product usage data, flagging meaningful trends, and surfacing items that require deeper analysis will be expected to drive proactive improvements.

Key facts

What you'll do

• Execute the core work associated with the Marketing Operations Coordinator position at The Global Talent Co.
• Adhere strictly to the defined scope of responsibilities to ensure operational consistency and alignment.
• Provide structured support to the Product Marketing team by managing systems, documentation, and project tracking with precision.
• Function as the central coordination point for all marketing operations, ensuring seamless integration between teams and tools.
• Implement and maintain existing workflows to support efficient execution without the need for strategic redirection.
• Own the day-to-day organization within Asana, managing workflows, request intake, project hygiene, and documentation to maintain high standards.
• Build and maintain comprehensive project documentation, status reports, and process guides to ensure clarity and alignment for all stakeholders.
• Support the ongoing cleanup, organization, and maintenance of the team knowledge base in Guru to keep information structured and current.
• Keep reviews, customer interviews, and product feedback organized for easy access and retrieval to support future initiatives.
• Monitor campaign performance and assist in compiling reporting and optimization suggestions to support continuous improvement efforts.
• Observe product usage data, flag meaningful trends, and surface items that require deeper analysis to drive informed decision-making.
• Publish and update product-related collateral as changes occur to ensure all materials remain current and accurate.
• Handle other operational duties as assigned to support the evolving needs of the Product Marketing team.

Requirements

• Your background includes 2-4 years of experience in coordinator, assistant, or support roles, explicitly excluding lead or strategy positions.
• Hands-on experience managing day-to-day workflows in Asana is strongly preferred, with consideration for similar tools such as ClickUp, Monday, or Trello, though Asana experience remains a significant advantage.
• You possess strong spoken and written English skills at a B2+ level, with C1 preferred, to communicate regularly with a US-based team without friction.
• A detail-oriented mindset drives you to build process where none exists, keeping people on track without repeated reminders or escalations.
• You are comfortable reaching out to people directly, clarifying needs, and assigning work with precision to maintain efficiency and clarity.
• Strong written and verbal communication skills, paired with a service-oriented approach to cross-team collaboration, is essential for success in this role.
• You thrive in a fast-moving environment where priorities shift frequently and deadlines remain firm, requiring adaptability and discipline.
• You can pull data together from multiple sources and transform it into formats that are practical and actionable for decision-makers.
• Experience with Mixpanel or Looker is preferred but not required to support analytics and reporting functions.
• Familiarity with HubSpot, Guru, or similar tools is a plus to streamline documentation and knowledge management processes.
• Experience in technology or legal environments is an advantage due to the complexity of the operational requirements.
• You must be located in Latin America to ensure alignment with regional collaboration and operational demands.
• This is a full-time engagement requiring consistent availability to meet the expectations of a dynamic, high-performing team.
• The role demands a high level of accuracy and organization in documentation to reflect the standards required by The Global Talent Co.
• You must be able to manage multiple priorities simultaneously while maintaining a high standard of execution in all tasks.

Nice to have

Only items explicitly indicated in SOURCE are included here.

Practical notes

• This position is based in Latin America.
• The engagement is full-time.
• The compensation for this role is 45,000 USD per year.
• Ensure your documentation reflects the accuracy and organization that this role requires during the application process.