Demo Engineer
Job description
About the role
This position is dedicated to bringing the Tanium platform to life for prospective customers through compelling, technically robust demonstrations that reveal the depth and reliability of the platform. You will design, construct, and maintain the infrastructure that showcases the value of endpoint management, security, IT operations, and risk and compliance in real time. The role operates under a hybrid model that requires a minimum of three days per week in the Krakow office located on Fabryczna Street, ensuring close collaboration with product and sales teams. Your primary mission is to own the entire demo lifecycle, transforming complex platform narratives into tangible, working environments that prove value without ambiguity. You will translate intricate capabilities into clear, repeatable scenarios that resonate with a wide range of buyers and use cases. Success depends on your ability to partner closely with Solution Engineering, Product, and Engineering teams to ensure every scenario is accurate, reliable, and tailored to the specific audience.
Key facts
What you'll do
- Build and maintain demo foundations that cover the full scope of the Tanium platform, including endpoint management, security, IT operations, and analytics, ensuring these environments are scalable, modular, and ready for immediate use.
- Create industry-specific and persona-driven modular environments that are adaptable, allowing sales teams to customize scenarios quickly without creating engineering bottlenecks or sacrificing stability.
- Ensure absolute demo stability and performance by treating every environment as production-grade, so that all high-visibility customer engagements proceed without interruption or inconsistency.
- Develop integrations, automations, and custom tooling such as API connectors and scripted workflows that enhance demo capabilities and accelerate the creation of new scenarios across diverse use cases.
- Rapidly integrate new product releases into demo flows, turning updates into ready-to-use customer stories that enable the field to showcase the latest features with confidence and precision.
- Explore and implement modern tooling, including AI-assisted workflows, to improve demo realism, efficiency, and overall impact while maintaining the reliability expected by enterprise customers.
- Support strategic deals by collaborating with Solution Engineering to tailor proof of concepts and environments that address specific customer challenges, constraints, and compliance requirements.
- Enable GTM teams through the creation of reusable assets, narratives, and practical training materials that scale across regions and verticals, strengthening the overall go-to-market strategy and consistency.
- Act as the primary technical owner of demo environments, diagnosing issues quickly, applying fixes autonomously, and documenting processes so that knowledge is shared and sustainable.
- Partner with product teams to validate new features within demo contexts, providing feedback that helps refine usability, messaging, and the overall customer experience before public launch.
- Maintain a high standard of version control and configuration management within demo environments, ensuring that changes are traceable, reversible, and auditable when necessary.
- Contribute to internal best practices and playbooks for demo engineering, sharing insights on performance tuning, environment orchestration, and troubleshooting techniques.
- Coordinate with sales and customer success teams to schedule and support high-priority demos, aligning environment preparation with customer meeting timelines and expectations.
- Continuously optimize demo environments for speed, clarity, and reliability, removing unnecessary complexity while highlighting the most impactful platform features.
- Participate in periodic reviews with Solution Engineering and Product to prioritize enhancements, new integrations, and automation opportunities that improve demo effectiveness.
Requirements
- Demonstrated experience building and maintaining demo environments for endpoint management and security platforms, with a track record of delivering stable, customer-facing setups.
- Strong comfort with API-driven tooling and scripted workflows to connect disparate systems, enabling seamless data flow and automation within demo environments.
- Proven ability to tailor demos for different industries, verticals, and buyer personas while adhering to tight deadlines and shifting requirements.
- A commitment to ensuring environments remain production-grade and reliable during high-stakes customer sessions, with rigorous attention to detail and follow-through.
- Hands-on familiarity with the Tanium platform and its core capabilities, including real-time monitoring, control, and response across endpoints.
- Experience working in a hybrid team environment where clear communication, documentation, and collaboration across time zones and roles are essential.
- Comfort with version control, CI concepts, and infrastructure-as-code practices that support repeatable, consistent demo setups.
- Strong problem-solving skills and the initiative to diagnose complex issues, isolate root causes, and implement resilient fixes without constant supervision.
Nice to have
- Experience with modern observability and deployment tooling that enhances demo environment resilience, including monitoring, logging, and automated health checks.
Practical notes
- Position is based in Krakow, Poland, with a hybrid work schedule requiring a minimum of three days per week in the office on Fabryczna Street.
About the company
Tanium builds a real-time platform that supports AI for security teams. The platform connects systems, evaluates conditions, and coordinates actions as events unfold. It helps organizations manage risk and sustain steady operations, enabling teams to automate responses, test configurations, and maintain predictable workflows. The work supports the broader AI ecosystem and reinforces disciplined decision-making under evolving conditions.