Deal Operations

About the role

You will own the end-to-end commercial lifecycle of complex deals from initial proposal to fully executed contract, acting as the central coordination point for all deal activities. You will partner directly with Sales, Legal, Finance, and Security to develop, structure, and negotiate winning proposals that align with both customer needs and company guardrails. Your work will focus on accelerating deal velocity while simultaneously enforcing control, protecting margin, and maximizing value across every agreement. You will be responsible for embedding approved deal structures into Salesforce, improving quote configurations, and building the operational infrastructure that supports enterprise deal volume. This role requires a proactive problem-solver who thrives in a fast-paced, high-growth environment and is passionate about building scalable processes. You will have direct line of impact on revenue velocity, contract quality, and cross-functional trust through transparent communication and rigorous execution. Over time, you will identify inefficiencies in current workflows and drive measurable improvements to how deals move through the organization. This is a process leadership role with real authority over how deals progress and a responsibility to ensure compliance without sacrificing speed.

Key facts

What you'll do

Orchestrate the complete commercial lifecycle of complex deals, guiding opportunities from initial RFP response to signed agreement.

Develop and own the end-to-end deal workflow, coordinating inputs from Sales, Legal, Finance, and Security to ensure timely and accurate execution.

Lead the creation of winning proposals by synthesizing customer requirements, pricing constraints, and risk considerations into clear, compelling narratives.

Structure and negotiate complex deal terms in collaboration with Legal and Finance to balance customer expectations with margin protection and compliance.

Configure and manage quote and contract templates in Salesforce to improve accuracy, reduce manual effort, and support scalable deal operations.

Drive adoption of approved deal structures by embedding them into Salesforce and related tools, ensuring consistency across all commercial teams.

Partner with Finance to perform deal reviews, analyze trade-offs, and model the financial impact of different contract structures and concessions.

Monitor deal velocity and identify bottlenecks in the contracting process, proposing and implementing process improvements that reduce cycle time.

Serve as the primary point of contact for internal stakeholders on commercial operations, providing guidance and ensuring alignment on contracting standards.

Build and maintain operational infrastructure that enables a lean team to support high enterprise deal volume without sacrificing quality or oversight.

Establish clear governance for deal decision-making, documenting approvals, exceptions, and rationale to maintain transparency and auditability.

Leverage data and feedback from executed deals to continuously refine proposal language, pricing strategies, and workflow design.

Collaborate closely with Security and Compliance to ensure all agreements meet regulatory requirements and internal risk policies.

Own key performance metrics related to deal velocity, contract quality, and compliance, reporting results to leadership and stakeholders.

Translate cross-functional feedback into actionable improvements for sales tools, playbooks, and operational processes.

Requirements

You must have the ability to interpret complex commercial documents and translate them into structured, scalable processes.

You must demonstrate strong analytical skills, with the capacity to assess financial trade-offs and model the impact of different deal structures.

You must have experience working with Salesforce or similar CRM systems to manage deal information and automate workflows.

You must be comfortable operating in a fast-paced, dynamic environment where priorities can shift quickly and adaptability is essential.

You must have excellent written and verbal communication skills, with the ability to influence stakeholders without direct authority.

You must be highly organized, with the ability to manage multiple deals simultaneously while maintaining attention to detail.

You must have a strong sense of ownership and accountability, taking initiative to identify problems and drive solutions to completion.

You must be comfortable collaborating across functions, including Sales, Legal, Finance, and Security, to align on deal strategy and execution.

Nice to have

Prior experience in AI or digital health environments where commercial operations intersect with clinical and regulatory considerations.

Experience supporting enterprise sales motions in B2B SaaS or platform businesses with multi-stakeholder buying committees.

Familiarity with contract lifecycle management tools and best practices for negotiating commercial agreements.

Practical notes

This is a full-time position based in Porto.

Candidates must be eligible to work in Portugal without sponsorship.

The role may require occasional travel within Europe for stakeholder meetings or deal reviews.