Agente Stone - Executivo
Job description
About the role
This role centers on building trusted relationships with Brazilian entrepreneurs and guiding them through payment solutions that match their specific needs. You will act as a strategic partner, translating complex financial services into clear options for business decision makers. Success in this position depends on your ability to listen carefully, structure information logically, and follow through on commitments. You will own the entire cycle from initial contact through to proposal and ongoing account management. Communication must be precise, both in writing and during live discussions, so that expectations remain aligned. You will collaborate closely with internal teams to design solutions that are practical, scalable, and aligned with market realities. Your notes and documentation will become the shared reference that keeps projects on track and easy for others to understand. Over time, this role offers a clear path to deepen expertise in payments and to expand your influence across a large, independent organization.
Key facts
What you'll do
Analyze the specific payment behavior of Brazilian entrepreneurs and translate those insights into structured solutions.
Design commercial proposals that address transaction flows, costs, and operational constraints for service businesses.
Map current payment processes for clients and identify opportunities to simplify or automate key steps.
Coordinate with internal specialists to build responses to complex requests that involve multiple products and rules.
Own the preparation of documentation that explains fees, settlement timelines, and technical requirements in plain language.
Adapt standard offerings to fit the unique constraints and growth stage of each entrepreneurial client.
Track commitments made during conversations and ensure that follow-up actions are completed on schedule.
Maintain a clear record of interactions using tools that allow teammates to review and continue your work seamlessly.
Support colleagues by providing concrete examples, data points, and past scenarios that improve the quality of joint discussions.
Question existing assumptions about pricing, features, and user experience to uncover more relevant options for clients.
Use feedback from real conversations to refine your messaging and the structure of your proposals over time.
Represent the company in a professional manner, showing curiosity, discipline, and respect in every interaction.
Requirements
You approach commercial interactions with Brazilian entrepreneurs with structured thinking and clear written communication.
You understand that success depends more on how you collaborate with others than on how hard you try individually.
You take disciplined notes, keep commitments, and document decisions so that work is easy to review and continue.
You make it simple for teammates to build on your contributions by organizing information clearly.
You are comfortable discussing transaction flows, service solutions, and the operational realities of running a business.
You adapt your communication style to different audiences while remaining precise and reliable.
You respect the fact that technology and financial services form the core tools used in commercial activities.
You acknowledge that roles in this area require adaptation to market dynamics and evolving client needs.
Nice to have
There are no additional preferred qualifications or skills specified beyond the core requirements above.
Practical notes
Typical interview steps include a screening conversation and one or more interview rounds focused on experience, scenarios, and case discussions.
Candidates should prepare by reviewing the company's product offerings, the job description, and concrete examples from their past work.
Questions about a typical week, how work is assigned, which tools the team uses, and how feedback is handled are useful to ask in interviews.
It is reasonable to ask how the role has changed recently and what the manager wishes they had known when joining.
Questions regarding the manager's priorities are especially valued by the hiring team.
Skills & tools
Direct communication and detailed attention help entrepreneurs solve payment challenges.
Technology and financial services form the core tools for commercial activities.
Collaboration within large teams supports long-term business outcomes.
Roles in this field require adaptation to market dynamics and client needs.
Career growth
Careers in this field grow through a mix of experience, responsibility, and demonstrated results.
Early years build skills and discipline; later years build ownership and broader impact.
Many professionals switch focus areas or companies to continue growing and to explore new dimensions of the payments industry.
Growth comes from taking on scope, delivering measurable results, and building a strong reputation internally.
You are encouraged to accept work that is slightly uncomfortable and to ensure that your outcomes are visible to colleagues and stakeholders.
Questions to ask
Useful questions for the interview include asking what a typical week looks like, how work is assigned, what tools the team uses, and how feedback is managed.
It is reasonable to ask how the role has evolved recently and what the team wishes it had known at the time they joined.
Questions about the manager's priorities are especially appreciated and can reveal how the role fits into broader objectives.
Practical notes
Work in the payments industry involves understanding transaction flows and service solutions.
Technology and financial services form the core tools for commercial activities.
Collaboration within large teams supports long-term business outcomes.
Direct communication and detailed attention help entrepreneurs solve payment challenges.
Roles in this area require adaptation to market dynamics and client needs.