Agente Stone - Consultor
Job description
About the role
You own the full cycle from first contact to billing, shaping daily choices for external sales, client care, and continuous improvement. You turn market signals into action, work with your team each morning, and chase focused results for entrepreneurs across Brazil.
Key facts
What you'll do
Setting daily routes and targets for external coverage along the sales corridor.
Owning the portfolio of active accounts while handling post-sale requests with care.
Running morning stand-ups to align plans, metrics, and shared learnings.
Delivering attentive, high standard service to every client interaction.
Guiding negotiation and commercial approaches that respect policy and customer needs.
Driving outcomes through disciplined focus on goals and measurable results.
Coordinating with back office on documentation, schedules, and compliance items.
Updating digital tools with accurate visit data, notes, and status changes.
Supporting partners during implementation and rollout activities.
Maintaining visibility across channels so operations and partners stay informed.
Requirements
High school diploma is required for this position.
Prior external sales experience in payments or financial services is expected.
Comfort with negotiation and commercial dialogue under pressure.
Ability to work toward targets and follow routines without constant supervision.
Nice to have
None specified.
Skills & tools
Not applicable.
Practical notes
About the opportunity
We are Stone, a technology and financial services company focused on the customer. We were born to lead the transformation of the payments industry, serving the Brazilian entrepreneur and turning their dreams into results. We are the largest independent payments company in Brazil, with more than fifteen thousand people spread across the five regions of the country. We value teamwork, flexibility, continuous development, and disruptive and tireless thinking in the search of solutions for our reason for being.
Our culture
We live our culture every day, guided by these five values.
💚 Customer is the reason: The customer is the reason we exist and we only succeed if they succeed.
⚡ Owner mindset: We do what is right, in the right way, with responsibility and technology to decide better.
🎯 Direct to the point: Depth to understand and simplicity to resolve.
🤝 Excellence is a team game: We build a long term business, as a team and with collaboration.
✨ Passion in every detail: We do it with passion, attention to details and desire to surprise to help the customer win.
A typical day
You will work on external routine to prospect new clients on the sales corridor. You will manage the portfolio of active clients and post-sale care. You will take part in daily morning stand-ups of your team to set your plans, goals and share learning. You will deliver excellent service to our client.
You can know a little more about the daily routine of a Stone Agent on our manifesto.
Requirements and qualifications
High school diploma is required.
Prior external sales experience in payments or financial services is expected.
Skill in negotiation and commercial dialogue under pressure.
Ability to work toward targets and follow routines without constant supervision.
Compensation and benefits
💸 Fixed salary
💰 Variable compensation package* (PLR, ILP or Commission - provided according to the eligibility of the role, not a model of free choice)
🏥 Health and dental plan with co-payment (except for professionals with disability who do not have co-payment)
🩺 Home Virtual Green: telemedicine team available 24 hours a day, 7 days a week
💊 Medicine subsidy
🍽️ Meal voucher and/or food voucher
Pluxee* (except for Executive Commercial roles - 6hrs)
👶 Nursery allowance (for children up to 5 years and 11 months)
💙 Child with Disability allowance
🛡️ Life insurance
⛽ Fuel allowance or travel allowance *
🏠 Home office allowance* (only for hybrid or remote contracts)
🎁 Welcome kit for new parents
🏢 SESC voucher*
📚 Education benefit
Internal platform for self-development (Studa and Library)