Associate Copywriter

About the role

Solace pairs patients with healthcare advocates and tools so people can navigate a complex U.S. health system more clearly. The company cites that most U.S. adults lack the health literacy to manage that system alone. Solace is a Series C startup founded in 2022 with backers named in the posting, including Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. As Associate Copywriter you help make healthcare stories easier to understand across marketing, lifecycle, product, and company channels. This is an early-career, growth-focused seat for new college graduates who want mentorship from writers, designers, and marketers while shipping real copy from day one with real channel contributions. The role is in person in Redwood City three days a week. You will own the end-to-end creation of patient-centered narratives that translate complex healthcare information into clear, actionable guidance. You will act as the voice of the patient, ensuring every word serves clarity, compassion, and usability. You will collaborate closely with cross-functional partners to turn abstract concepts into concrete messages that feel human, not clinical. You will contribute directly to high-visibility channels that shape how users understand and engage with Solace products.

Key facts

What you'll do

• Support the drafting of marketing campaigns, lifecycle communications, product experiences, and company initiatives with a focus on patient clarity.
• Produce headlines, email copy, landing page content, social posts, and campaign messaging tailored to specific audiences.
• Translate dense healthcare terminology into plain language that feels welcoming and easy to act upon.
• Partner with designers, marketers, and other writers in real-time to refine ideas and align on creative direction.
• Actively participate in brainstorms, critiques, and creative reviews to contribute original concepts and iterate on feedback.
• Absorb and apply Solace's voice, style, and writing guidelines consistently across all channels and audiences.
• Iterate quickly and ship high-quality copy by working closely with stakeholders and embracing structured critique.
• Build strong organizational habits to manage campaign timelines and shared deliverables with design and marketing teams.
• Use feedback as a tool for growth, continuously refining your work to better serve patient needs and business goals.
• Maintain rigorous attention to detail to ensure accuracy, tone, and clarity in every piece of copy you create.
• Develop a strong sense for headlines and calls to action that resonate with users who may be stressed or overwhelmed.
• Support the creation of tools and resources that help patients navigate appointments, benefits, and next steps with confidence.
• Document your process and decisions to keep collaborators aligned and enable scalable copy workflows.
• Contribute to a culture of empathy and precision by advocating for the patient perspective in every discussion.

Requirements

• 0-2 years of professional, academic, or personal writing experience; portfolio quality matters more than title history.
• Enthusiasm for an agile, distributed team environment where collaboration happens across time zones and roles.
• Excellent writing and communication skills demonstrated through clear, concise, and audience-aware copy.
• Solid collaboration and organizational habits that allow you to manage multiple priorities without dropping the ball.
• Empathy and strong attention to detail to ensure copy supports patient understanding and reduces anxiety.
• Curiosity and creative instincts that drive you to explore new ideas and experiment with language.
• Appetite for feedback and the habit of using critique to improve the work rather than defending it.
• Growth mindset with drive to keep improving as a writer, actively seeking learning opportunities and applying them.
• A portfolio that shows writing ability through professional, academic, or personal work that reflects your best thinking.
• Based in the United States, with the ability to work in person in Redwood City three days per week.

Skills & tools

Multi-channel copy production across email, landing pages, social, and campaign messaging; consistent application of voice and style guides; collaborative critique with design and marketing partners using shared workflows.

Practical notes

Solace describes an intense, mission-driven culture focused on patients; treat culture language as company framing from the posting. Fraud advisory: Solace says it will never request bank details or offer employment without an interview, and that legitimate mail comes from Solace.health or ashbyhq.com addresses. Report suspicious outreach to recruiting@solace.health or advocate@solace.health. Solace frames healthcare navigation as broken for most adults and positions advocates plus decision tools as the product answer. Funding announcement coverage is referenced via Bloomberg in the posting if you want company background beyond this summary. The creative team expects intensity and precision; culture claims about stretching and doing your best work are employer language, not guarantees. Because this is aimed at new graduates, mentorship and critique are part of the learning model rather than optional extras. Writing spans patient-facing and company-facing audiences, so applying one voice guide across channels is a core skill to build. Distributed collaboration still applies even though the seat requires three Redwood City office days each week. Portfolio review is central to hiring: professional, academic, or personal writing samples can all count if the quality is clear. Organizational skills matter because campaign work moves through designers and marketers with shared deadlines. Report recruiting fraud using the Solace addresses listed above rather than engaging suspicious offers.

About the company

Healthcare in the U. S. is fundamentally broken.