Sales Development Representative
Job description
About the role
Sales Development Representatives launch growth for Shopmonkey by sourcing qualified opportunities and setting the early tone in the sales cycle. This hybrid role in or near Marin County, California, serves as the first point of contact for prospects and supports Account Executives in closing deals. The position requires in-office presence two days per week in Marin County, California.
Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.
Key facts
What you'll do
Prospect communication plans are developed and implemented in collaboration with Sales Leadership.
Product demonstrations for Sales Account Executives are scheduled and coordinated by the role.
Effective use and oversight of the CRM ensures accurate pipeline management.
Daily key performance indicators and monthly quotas are met and exceeded.
New Sales Development Representatives are coached and provided light training as they grow within the organization.
Requirements
Ability and willingness to collaborate and lead by example as a team player.
A highly intelligent, passionate mindset with a tenacious work ethic aimed at top performance.
An honest and genuine approach to helping potential customers is applied consistently.
Resourcefulness and adaptability to change and given feedback guide decision making.
Objections are handled proactively, with roadblocks and issues addressed in a timely manner.
Strong interpersonal skills and a friendly professional demeanor are used on phone calls.
Product value propositions are articulated at any level of detail or brevity required.
A Bachelor's degree is preferred for this position.
Successful B2B SaaS sales experience in a similar environment is preferred.
Desire to grow within the Shopmonkey organization is expected.
Fluent Spanish language skills are a bonus for the role.
Practical notes
Compensation, equity, and standard company benefits are provided for eligible employees.
Benefits details vary by location and employment status; Typical interview steps
Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.
Good to know
The role involves direct outreach and consultative communication in a B2B SaaS environment.
Proficiency with CRM tools and sales productivity software is typical for this position.
Sales Development Representatives often coach peers and contribute to process improvement.
The U.S. automotive service market and related software tools shape much of the daily work in this role.
Questions to ask
Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.
Career growth
Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.