Sr. Analyst, Sales Operations

About the role

The will own end-to-end execution of critical operational projects across enterprise sales. In this capacity, you will coordinate with multiple teams to set project objectives and manage smaller scope work with light guidance. You will lead complex cross-functional workstreams from inception to completion, defining milestones and monitoring progress to ensure forward momentum. This role requires you to guard sales process integrity while recommending policy upgrades that help teams deliver high-quality output on schedule. You will partner with leaders to refine key performance indicators, ensuring initiatives directly support safety, efficiency, and sustainability goals. Additionally, you will design and test solutions inside Salesforce and Zendesk to address intricate project-level challenges in collaboration with sales teams. Finally, you will align daily workstreams with corporate objectives and coordinate with stakeholders to keep priorities on track.

Key facts

What you'll do

• Drive critical operational projects across enterprise sales from initial intake through validated handoffs.
• Own end-to-end execution and coordinate with multiple teams to ensure alignment and momentum.
• Set project objectives and manage smaller scope work with light guidance, facilitating cross-functional collaboration.
• Lead complex cross-functional workstreams, defining milestones and monitoring progress to maintain velocity.
• Guard sales process integrity and recommend policy upgrades to support structured growth.
• Partner with leaders to refine key performance indicators, ensuring they reflect evolving business needs.
• Design and test solutions inside Salesforce and Zendesk to solve complex project-level challenges.
• Work closely with sales teams during testing and implementation to ensure solutions meet field requirements.
• Align daily workstreams with corporate objectives and coordinate with stakeholders to keep priorities on track.
• Analyze core performance metrics and propose refinements to indicators based on data and feedback.
• Recommend adjustments to measurements when appropriate to support scalability and clarity.
• Champion Samsara cultural principles, including customer focus, long-term building, inclusive collaboration, and team winning.
• Embed these values into processes and decisions as you role model them for global growth.
• Review vendor and partner requirements and coordinate handoffs that maintain momentum from intake through validation.
• Ship enablement materials and operational updates to accelerate adoption across field teams and partners.

Requirements

You must bring three to five years of experience in sales operations or similar roles, demonstrating a proven track record in fast-paced environments. You must thrive in settings where priorities shift quickly and you can handle complex projects involving many departments and tools. Clear communication with enterprise stakeholders at all levels is essential, as you will navigate multiple perspectives and expectations. You must utilize structured thinking and strong analytical skills to solve problems and make decisions based on data. A commitment to process integrity and continuous improvement will be central to your success in this role. You must be authorized to work in the United States, as employment authorization is required for this position. The ability to manage multiple deliverables simultaneously while maintaining high standards is a core part of what you will bring to the team.

Nice to have

Experience supporting enterprise sales motions and go-to-market initiatives is helpful for this role.

Practical notes

This is a remote role based in the United States. The position is full time. The schedule is typically Monday through Friday, nine in the morning to five in the afternoon. Travel is not required. Samsara only considers candidates who are authorized to work in the United States. Employment authorization is required.

About our culture and impact

Working at Samsara means shaping the future of physical operations. You will join a team building product solutions such as Video Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you will have autonomy to make an impact while building for the long term. Your efforts support industries that keep the lights on and move food to grocery stores, ensuring workers return home safely at the end of each day. If you want to impact the industries that run our world, this role is the right fit for you.

About Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy.