Sr. Director, Enablement
Job description
About the role
Samsara is seeking a Senior Director, Enablement
Shared Services to lead the business operations backbone of our Field Enablement organization. Reporting to the VP, Field Enablement, you will lead the teams responsible for Learning Experience Design (LXD), governance, reporting, program management, and logistics - making sure enablement runs with operational rigor and process discipline behind every program we ship. This is a remote position open to candidates residing in the US. Relocation assistance will not be provided for this role.
What you'll do
Lead the Enablement Business Operations function, including teams focused on Learning Experience Design (LXD), governance, reporting, program management, and logistics.
Own the end-to-end intake and prioritization process for enablement initiatives to ensure capacity is aligned with strategic demand.
Establish and maintain reporting frameworks that provide leadership with clear visibility into program adoption, completion, and business outcomes.
Champion the design of learning experiences that drive behavior change and adoption across a global, operational audience.
Define and scale governance structures that standardize program management practices and create consistency across regions.
Partner closely with enablement leaders in Sales Skills, Field Activation & Execution, and Leadership Development to align on shared goals and processes.
Drive the operational logistics necessary for large-scale programs, including scheduling, cohort management, and delivery coordination.
Build and refine data dashboards that communicate the impact of enablement programs to executive stakeholders.
Lead the development and mentorship of managers within Shared Services to build depth and continuity in the function.
Embed Samsara's operating principles into the daily workflows and decision-making practices of the enablement organization.
Champion continuous improvement by analyzing process bottlenecks and implementing scalable solutions.
Serve as the primary liaison between Shared Services and field leadership to ensure enablement remains responsive and impactful.
Own the end-to-end program management lifecycle, from initial request to post-program measurement and optimization.
Act as a strategic thought partner to the VP, Field Enablement, providing analysis and recommendations to drive organizational effectiveness.
Requirements
10+ years of experience in similar enablement, business operations, or program management roles.
Proven experience building or scaling operational functions (governance, reporting, program management, or logistics) within an enablement or GTM organization.
Experience leading and developing managers, not just individual contributors.
Strong data and reporting orientation, with the ability to translate operational data into decisions.
Excellent written and oral communication skills, with the ability to influence senior leaders.
Experience standing up governance or program management functions from scratch in a high-growth environment.
Familiarity with learning technology and content development operations, including Learning Experience Design (LXD), LMS, and CMS.
A background in business operations, strategy, or program management within a Sales or Customer Success organization.
An ideal candidate also has
Experience standing up governance or program management functions from scratch.
Familiarity with learning technology and content development operations (LXD, LMS, CMS).
A background in business operations, strategy, or program management within a Sales or Customer Success organization.
About the role
Samsara is seeking a Senior Director, Enablement
Shared Services to lead the business operations backbone of our Field Enablement organization. In this role, you will own the end-to-end operational rhythm of enablement, ensuring that every program is orchestrated with precision and business discipline. You will govern the teams responsible for Learning Experience Design (LXD), program management, reporting, and logistics to create a repeatable and scalable execution model. This position requires you to act as the operational partner for the Field Enablement organization, translating strategic priorities into clear processes and measurable outcomes. You will establish intake mechanisms, prioritization frameworks, and reporting cadences that allow the business to move with speed and clarity. By coaching and developing the managers within Shared Services, you will build a resilient bench capable of supporting global scale. Ultimately, you will ensure that enablement programs drive adoption, demonstrate business impact, and uphold the high operating principles that define Samsara.
Key facts
An ideal candidate also has
Only items explicitly stated in the source are included as preferred qualifications.
Practical notes
This is a remote position open to candidates residing in the US. Relocation assistance will not be provided for this role. Employment is full-time. The annual on-target earnings (OTE) for this position is below and depends on your city of residence.