INNSBRUCK - Sommerjob in der Campervanvermietung

About the role

This position supports the station team in Innsbruck by organizing guest interactions and vehicle logistics to maintain holiday flow and vehicle availability during demand peaks in a fast-moving rental environment. It focuses on hands-on operations and direct guest support to ensure smooth daily workflows at the Innsbruck location. The role operates within a team structure based in Wiesing and requires a high level of personal responsibility. You will engage directly with the physical realities of the business, from vehicle preparation to on-site logistics. Success in this role depends on reliability, practical problem-solving, and strict adherence to safety standards. The position is designed for individuals who thrive in dynamic, physically active environments where no two days are exactly the same. It is a critical contribution to the overall guest experience and the operational integrity of the rental fleet.

Key facts

What you'll do

Adapt campervan scheduling and vehicle turnover in real time based on shifting demand patterns and team availability to keep vehicles ready for guests.

Address hands-on physical tasks and on-site maintenance activities, bypassing office comforts to uphold strict cleanliness and operational standards between rentals.

Ensure safe operation of campervans on public roads by maintaining a valid Führerschein Klasse B, which is essential for reliable movement on local roads and highways.

Monitor inventory levels and vehicle status to coordinate efficient workflows and prevent disruptions in the holiday rental cycle.

Communicate clearly with guests and internal team members to resolve logistical issues and confirm vehicle readiness before handovers.

Perform detailed vehicle inspections to identify minor issues and guarantee that each campervan meets safety and hygiene requirements.

Coordinate closely with the station team in Wiesing to align on priorities, share updates, and support peak periods without delay.

Utilize practical problem-solving skills to manage unexpected challenges, such as weather impacts or last-minute changes in booking schedules.

Maintain accurate records of vehicle checks, turnovers, and interactions to support team reporting and continuous improvement.

Contribute to a positive guest experience by ensuring that vehicles are not only functional but also welcoming and roadworthy.

Requirements

The posting states a bachelor's degree requirement, and you must Candidates must possess a hands-on mentality that drives them to tackle physical work and assist with maintenance tasks without relying on office comforts.

A valid Führerschein Klasse B is required to move vehicles safely on public roads and to perform on-site operational duties.

You must be able to work flexible hours, including during peak seasons, to support the demands of the campervan rental business.

Reliability and a strong sense of responsibility are essential to uphold vehicle standards and guest expectations consistently.

Physical stamina is necessary to perform hands-on tasks such as loading, unloading, and basic vehicle checks in various weather conditions.

Strong communication skills are required to coordinate with team members and interact professionally with guests from diverse backgrounds.

Attention to detail is critical to ensure that vehicle inspections, logs, and scheduling information are accurate and up to date.

Nice to have

Only items specified as preferred in the source materials are listed here.

Practical notes

Typical interview steps for this role include a role play, a discovery call simulation, and a presentation, where candidates may be asked to pitch a product or handle a tough objection. Behavioral questions will focus on past quota attainment, deal history, and energy levels, as preparation is a key factor in success. Candidates should practice their sales pitch out loud and be ready to run through a short discovery call or demo during the interview itself.

Questions to ask during the interview include what a typical week looks like, how work is assigned, what tools the team uses, and how feedback is handled. It is also reasonable to ask how the role has changed recently and what the team wishes they had known when they joined. Questions regarding the manager's priorities are especially valued and can demonstrate strong interest in the position.

Career growth in sales-oriented paths can progress from an SDR or associate role to account executive, senior account executive, manager, and director levels. Some professionals move into partnerships, account management, or revenue operations depending on their strengths and opportunities. Compensation structures often mix a base salary with commission tied to individual and team results. High performers frequently advance to larger accounts, team leadership positions, or sales operations roles, with quota history and references carrying the most weight in promotion decisions.

About the company

Roadsurfer is a European campervan rental and outdoor travel platform offering flexible van life experiences across the continent, supported by both subscription and rental models to suit different travel styles.