Investment Operations Analyst - Trade Support

About the role

Are you ready to excel in the fast-paced and evolving field of post-trade operations? This position offers an opportunity to work on complex trade and settlement challenges, ensuring smooth and accurate processing of investment transactions. You will collaborate closely with clients, brokers, custodians, and internal teams to resolve issues efficiently and maintain high standards of operational excellence. The role emphasizes leveraging automation and advanced technological tools to improve workflows, reduce manual effort, and enhance overall service quality. If you are detail-oriented, proactive, and interested in working with innovative solutions in a dynamic environment, this position provides a compelling career opportunity to contribute to transforming investment operations.

Key facts

What you'll do

• Oversee the setup and ongoing maintenance of client accounts, ensuring all account information is accurate, timely, and compliant with internal and regulatory standards.
• Record financial transactions on the trade date, including trade capture, income and expense accruals, and other related activities, supporting the accurate reflection of client portfolios.
• Assist with end-of-period closing processes, ensuring all trade and position data are correctly reconciled and reported.
• Manage post-trade workflows, including communication with brokers, ensuring timely and accurate trade confirmations, matching, and allocations to facilitate T+1 settlement.
• Handle both mandatory and voluntary corporate actions, including dividends, mergers, and other corporate events, ensuring all activities are properly reconciled and documented according to client instructions and compliance standards.
• Maintain and update daily pricing, foreign exchange rates, and security master data, addressing vendor exceptions and discrepancies based on customer guidelines and internal controls.
• Conduct daily reconciliations of positions, cash balances, and tax lots, proactively investigating and resolving discrepancies to ensure data integrity.
• Generate and analyze daily and monthly performance reports, ensuring compliance with Global Investment Performance Standards (GIPS) and addressing complex return inquiries from clients or internal teams.
• Respond promptly to operational inquiries, providing data-driven insights to improve client outcomes and platform functionality.
• Utilize artificial intelligence and machine learning tools to develop scalable workflows, automate manual processes, and improve operational efficiency across the team.
• Collaborate with technology teams to implement process improvements and troubleshoot issues related to trade processing and settlement.
• Support the onboarding of new clients and systems, ensuring smooth integration and adherence to operational procedures.
• Participate in ongoing training and development initiatives to stay current with industry best practices, regulatory changes, and emerging technologies relevant to investment operations.

Requirements

• Bachelor's degree in Finance, Economics, Accounting, or a related discipline.
• Between 3 and 5 years of experience working in investment operations, middle-office, or back-office roles within asset management, banking, or financial services firms.
• Strong knowledge of portfolio accounting, reconciliation processes, performance reporting, and trade lifecycle management.
• Demonstrated ability to handle complex operational workflows with accuracy and attention to detail.
• Proven problem-solving skills, with the ability to independently investigate and resolve discrepancies and exceptions.
• Excellent communication skills, both written and verbal, to effectively collaborate with clients, brokers, custodians, and internal teams.
• Proficiency in Google Apps, especially Google Sheets, or Microsoft Office, particularly Excel, for data analysis and reporting.
• Interest in emerging technologies, including artificial intelligence and automation tools, with a willingness to learn and adapt to new systems.
• Ability to work in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Strong organizational skills and a proactive approach to identifying operational issues and implementing solutions.
• Familiarity with trade lifecycle management systems and reconciliation platforms is preferred but not mandatory.

Nice to have

• Experience working with enterprise SaaS platforms or fintech solutions.
• Knowledge of collaboration tools such as Slack, JIRA, Confluence, or Kantata to facilitate team communication and project management.
• Exposure to APIs, cloud computing platforms like AWS, or other cloud-based systems used in financial technology.
• Progress toward professional certifications such as CFA or CPA, indicating a commitment to professional development.
• Prior experience working in a regulated environment with strict compliance and control standards.
• Familiarity with ITAR regulations or other export control requirements relevant to financial data handling.

Skills & tools

• Google Apps, MS Office (especially Excel), trade lifecycle management systems, AI and automation tools.
• Strong analytical and data management skills, with an emphasis on accuracy and efficiency.
• Ability to adapt quickly to new technologies and workflows, supporting continuous improvement initiatives.

Practical notes

• Candidates must be authorized to work in the United States without requiring employer sponsorship.
• The role follows a schedule from 10:00 AM to 6:00 PM PT, providing end-of-day trade support for clients and internal teams.
• The position is based on-site at the specified locations in Reno, NV, or San Ramon, CA, and requires physical presence in the office.
• The successful candidate will be expected to participate actively in team meetings, training sessions, and process improvement projects.
• Ridgeline offers a collaborative and inclusive work environment, emphasizing professional growth and technological innovation.
• The company encourages continuous learning and provides resources for skill development in emerging technologies relevant to investment operations.
• Candidates should be prepared to demonstrate their operational expertise and problem-solving abilities during the interview process.
• The position offers a competitive salary range, with compensation determined based on experience and qualifications, and includes a comprehensive benefits package.
• Employees are eligible to participate in the company's stock plan, subject to the terms of the Stock Option Agreement.
• Ridgeline values diversity and is committed to equal opportunity employment, fostering an inclusive workplace for all employees.