Kitchen Install - Tech

About the role

As a , you will be responsible for installing kitchen remodeling products in homeowners' residences according to company standards and procedures. Your primary focus will be ensuring that each installation is completed with quality craftsmanship, attention to detail, and professionalism. You will work directly on-site at customer locations, delivering high-quality home improvement services that align with the company's mission to make home renovation faster, easier, and stress-free. This role requires effective communication with homeowners and team members, ensuring customer satisfaction at every stage of the project. You will also be involved in final walk-throughs, obtaining homeowner approval, and completing necessary documentation to close out each project successfully. The position offers an opportunity to be part of a growing company that values innovation, excellence, and diversity, helping homeowners create spaces they love.

Key facts

What you'll do

• Install kitchen cabinets, countertops, and related remodeling products according to Mad City Windows & Baths standards and procedures.
• Apply finish carpentry work, including trimming, molding, and other detail work needed for each project.
• Communicate effectively with homeowners at the conclusion of each installation to ensure their satisfaction and address any concerns.
• Obtain homeowner signatures and approval to authorize final payments, ensuring a smooth project closeout.
• Complete detailed carpentry and installation checklists with homeowners, verifying that all work meets quality standards.
• Maintain a clean, organized, and safe work environment during each project, adhering to safety protocols.
• Coordinate with the project team to ensure timely completion of installations, managing your schedule efficiently.
• Troubleshoot and resolve any issues that arise during installation, including adjustments or repairs needed to meet quality standards.
• Follow all safety guidelines and company policies to ensure personal and team safety on-site.
• Provide excellent customer service by communicating clearly, professionally, and courteously with homeowners.
• Keep accurate records of work performed, materials used, and any issues encountered during installation.
• Assist in loading and unloading materials and tools at the job site, ensuring all necessary equipment is available.
• Participate in ongoing training and team meetings to stay current with company policies and installation techniques.
• Support the company's mission by representing the brand professionally and delivering high-quality workmanship.
• Ensure that all work complies with local building codes and safety regulations.
• Collaborate with other team members to improve installation processes and customer experience.

Requirements

• Minimum of 6 months of remodeling, carpentry, or construction experience.
• Experience with kitchen cabinet installation and/or refacing is preferred.
• Valid driver's license with a clean driving record.
• Strong communication skills, with the ability to clearly explain work processes and address customer questions.
• Ability to read and interpret project plans, instructions, and specifications.
• Physical ability to lift, carry, and maneuver heavy materials and tools safely.
• Reliable transportation to and from job sites in Raleigh, NC.
• Attention to detail and a commitment to delivering quality workmanship.
• Ability to work independently with minimal supervision while maintaining productivity.
• Good organizational skills to manage multiple projects and deadlines.
• Willingness to follow safety protocols and company policies at all times.
• Flexibility to adapt to changing project needs and schedules.
• Basic troubleshooting skills to identify and resolve installation issues.
• Customer-focused attitude with a professional demeanor.

Nice to have

• Prior experience working with home renovation or remodeling companies.
• Knowledge of local building codes and safety standards relevant to kitchen installations.
• Basic understanding of plumbing or electrical work related to kitchen remodeling.
• Familiarity with tools and equipment used in carpentry and cabinetry installation.
• Experience working with homeowners and providing excellent customer service.
• Ability to work in a fast-paced environment while maintaining quality standards.

Skills & tools

• Carpentry and cabinetry installation skills.
• Ability to operate hand tools, power tools, and safety equipment safely.
• Strong communication and interpersonal skills to interact professionally with homeowners and team members.
• Good time management and organizational skills to complete projects efficiently.
• Troubleshooting and problem-solving abilities to address on-site issues.
• Knowledge of safety procedures and protocols for construction and installation work.
• Ability to read and interpret technical drawings and instructions.

Practical notes

• This is an on-site, on-location role based in Raleigh, NC.
• The position offers a competitive hourly pay rate between $20 and $32.50, with the potential to earn up to $60,000+ annually.
• Work hours are Monday through Friday, providing a consistent weekly schedule.
• The role involves physical activity, including lifting and maneuvering heavy materials and tools.
• Candidates must have at least 6 months of relevant experience in remodeling, carpentry, or construction.
• A valid driver's license and a good driving record are required to access multiple job sites.
• The company provides comprehensive benefits, including medical, dental, and vision coverage, to support employee well-being.
• Safety is a priority; all team members are expected to follow safety guidelines and protocols.
• The role offers opportunities for role advancement and team collaboration within a growing organization.
• Candidates should be dependable, detail-oriented, and committed to delivering high-quality work that meets or exceeds customer expectations.